Service Advisor

We are seeking a Service Advisor to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications Previous experience in customer service, sales, or other related fields a plus Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Skills Technical Build Rapport Communication skills Customer service Multi-Tasking Service Advisor Troubleshooting Detail oriented Auto service & repair knowledge Benefits Medical, Dental, Vision, Group Life and Supplemental Insurance About us Chris Crain Enterprises and its partner entities, strive to be leaders in the car sales and service industry. We recruit enthusiastic team members who are passionate about making the car buying and car servicing experience a positive one each and every time. Customer experience is our top priority and we truly believe that is what creates lasting relationships with our customers so they will come back to us again and again for their car purchase and service needs. Our motto is “We Say Yes!” #J-18808-Ljbffr