General Manager

Jimmy John's General Managers oversee the day-to-day operations of a restaurant with a positive attitude, leads by example, and executes systems and procedures with 100% integrity in a fast paced environment. They are directly responsible for running a profitable restaurant and for ensuring that the store meets our customer standards of quality, freaky fast service while maintaining hospital cleanliness. It is your responsibility to enforce Jimmy John standards at all times so that the product, and quality is consistent.Responsibilities:Leads by exampleEffectively communicatesTrains and develops new employees and managersSlices 1lb per minute Consistently makes neat and accurate 30 second sandwiches with no dry spotsConsistently opens store 100% and slicing started by 9:30 amOptimizes profits by controlling costs; e.g slicing on lower end of spectrum and regulating wasteAble to resolve customer issues/complaints to the customers satisfaction.Provides leadership and direction to all employees (DELEGATION)Ensures product quality and availability including: ordering produce & Sysco, if neededTakes disciplinary action when necessary (Hold your team accountable).Ensures an exceptional standard of customer serviceMotivates employees and ensures a focus on store goals such as; weekly up selling goals.Maintains stores standards: DBLs, punch lists and paperwork complete 100% before end of shift.Applies inventory and has the ability to check for inconsistencies or errorsKnows and understands labor and COG goalsControls/Creates store schedulesCan pass certification practice test at 95%
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