Market Director - Accessibility (Built Environment)

Company Overview

Throughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering – a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields – from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more.

Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry-leading research, we remain dedicated to our purpose of making our world safe, secure and resilient.

At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization.

Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together.

Job Overview

Jensen Hughes is seeking a dynamic Market Director, Accessibility Consulting to lead and grow our accessibility consulting practice within the built environment. This role combines strategic leadership, client relationship management, operational oversight, and technical consulting expertise to drive business growth and deliver exceptional client outcomes.

Reporting to senior leadership, the Market Director will focus on expanding accessibility consulting services, fostering collaboration across multidisciplinary teams, and supporting high-quality project delivery while maintaining strong client partnerships and operational excellence.

Ideally, this role will be based in Chicago, IL or Midwest, though other locations (including Remote) may be considered for the right candidate.

Key Responsibilities:

• Business Growth & Client Development
  • Lead operational sales efforts aligned with regional and company growth strategies.
  • Drive business development initiatives by cultivating client relationships and identifying new market opportunities.
  • Serve as a trusted advisor to clients, building owners, developers, architects, contractors, and engineers regarding accessibility compliance and best practices.
• Project Leadership & Technical Consulting
  • Lead and manage accessibility consulting engagements across a broad range of project types and industries.
  • Conduct accessibility compliance inspections for residential, commercial, institutional, and government projects.
  • Provide accessibility plan review services throughout all phases of design and construction.
  • Develop and deliver training sessions and educational presentations on accessibility-related topics for internal and external audiences.
  • Maintain technical expertise by performing billable consulting work and delivering high-quality project outcomes.
• Operations & Team Collaboration
  • Collaborate with accessibility consultants, architects, engineers, and multidisciplinary teams to deliver comprehensive solutions.
  • Support project execution, resource planning, budgeting, and overall operational performance.
  • Promote a collaborative, inclusive, and high-performing team environment.

Qualifications:

• Bachelor’s degree or higher in Architecture, Engineering, Construction Management, or a related field preferred.
• 10+ years of professional experience in accessibility consulting, architecture, engineering, or related consulting services.
• Strong knowledge of accessibility-related design and construction regulations including ADA, ABA, FHA, IBC, IEBC, and ICC A117.1.
• Experience working with state-specific accessibility standards preferred, including MAAB 521 CMR.
• Proven track record in technical consulting, client relationship management, and business development within professional services.
• Strong leadership, communication, presentation, and project management skills.
• Ability to manage multiple projects and priorities effectively while driving operational results.
• Self-motivated team player with strong personal and professional ethics.
• Preferred certifications include APAC-BE, ICC Accessibility Inspector and Plans Examiner, or other state-recognized accessibility certifications.

Additional Requirements:

• Travel up to 25% as needed for client meetings, site assessments, and project collaboration.
• Ability to perform on-site assessments, including walking active job sites, climbing stairs, bending, and standing for extended periods.
• Commitment to fostering an inclusive, innovative, and results-driven environment.

#LI-BD1

Please note that the salary range provided is a good faith estimate for the position at the time of posting and not a guarantee of compensation. Final compensation may vary based on factors, including but not limited to, responsibilities of the job, education, experience, knowledge, skills, and abilities, geographic location, internal equity, alignment with market data.

Jensen Hughes offers a competitive total rewards package, which includes a retirement plan, healthcare coverage, and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position and location.

National Pay Range

$140,000—$180,000 USD

Jensen Hughes is an Equal Opportunity Employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

At Jensen Hughes, we embrace innovation and understand that people are increasingly using artificial intelligence (AI) tools like ChatGPT and other generative platforms to learn, prepare and communicate. We have provided some guidelines regarding the responsible use of AI in the recruitment process. Please click here to review.

The security of your personal data is important to us. Jensen Hughes has implemented reasonable physical, technical, and administrative security standards to protect personal data from loss, misuse, alteration, or destruction. We protect your personal data against unauthorized access, use, or disclosure, using security technologies and procedures, such as encryption and limited access. Only authorized individuals may access your personal data for the purpose for which it was collected, and these individuals receive training about the importance of protecting personal data. Jensen Hughes is committed to compliance with all relevant data privacy laws in all areas where we do business, including, but not limited to, the GDPR and the CCPA. Additionally, our service providers are contractually bound to maintain the confidentiality of personal data and may not use the information for any unauthorized purpose.

*Policy on use of 3rd party recruiting agency for direct placements

Jensen Hughes will occasionally augment a recruiting search through agencies for certain positions when business conditions warrant. Jensen Hughes will not accept resumes, inquiries or proposals from recruiting agencies as an acceptable method to consider a candidate. 3rd party recruiting agencies must sign a standard Jensen Hughes agreement after being evaluated and accepted by a Human Resources or Talent Acquisition manager, or member of the talent acquisition team. Hiring managers and employees of Jensen Hughes are not authorized to accept resumes, engage in fee-based searches through recruiting firms or sign a search agreement. Please note this policy does not apply to “staffing firms” or firms that are involved with hiring temporary staff. Any recruiting agency interested in being considered may contact our recruiting team at jensenhughesrecruiting.com.