Production Manager

BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision, disability, life insurance, an Employee Assistance Program, paid holidays, and paid time off. Position Overview Qualified candidates will be responsible for managing field office personnel, logistics, equipment and consumable usage, and vehicle assignments and maintenance. Additionally this position is responsible for reviewing and approving time entries that impact job costs and billing, as well as assigned personnel time off requests. As needed you may be called to oversee large losses that require additional management and supervision. Responsibilities Communicate professionally with customers, subcontractors, employees and insurance companies Coordinate and manage multiple residential, commercial, industrial and institutional projects of various complexities simultaneously Run larger mitigation jobs as field superintendent as needed. Provide technical explanations to clients, adjusters, consultants and others Meet with estimators and superintendents regularly to ensure accuracy of all work being performed and regular contact with customers is maintained Visit job sites as necessary to ensure quality Schedule daily work orders submitted from the estimators and project managers for restoration, contents and light rebuilds per staff capability. Provide constructive feedback and direction to complete tasks on time and within budget Ensure all work crews are appropriately uniformed Meet with municipal inspectors and secure needed permits as required Implement site-specific safety plans Oversee all moisture mapping for water losses. Coordinate after-hours emergency services as directed, including board-ups, water damage, fire and smoke damage, and vandalism Respond to emergencies including after hour responses as necessary Develop and manage a sustainable contents operational process Ensure warehouse is sufficiently stocked with necessary supplies and equipment Attend BELFOR sponsored operations and safety training courses Qualify subcontractors and complete BELFOR vendor packages Conduct regular two-way assessments of staff performance Other duties as assigned Requirements: Manage daily logistics and job assignments of field personnel and equipment Implement and monitor on-site safety plans Coordinate daily needs with temp staffing companies Coordinate job starts and schedule appointments with customers and clients Ensure warehouse is appropriately stocked with necessary supplies and equipment Handle customer complaints that pertain to quality of work or performance of employeesli> Schedule and ensure vehicle maintenance is performed Set the estimator/production on call schedule Work as a team with local and national operations to promote customer satisfaction, sales growth, and the success of the entire BELFOR organization. Comprehensive understanding of customer service, principles and practices Work under time constraints to meet specific timelines Attend BELFOR sponsored operations and safety training courses as required Qualifications: Sense of urgency, professional appearance and demeanor, positive attitude, and strong work ethic Minimum 5 years' superintendent experience with restoration, cleaning, and/or applicable construction industries on commercial, industrial, and/or institutional projects, or equivalent Experience with site-specific safety plans Knowledge of DOT requirements Eligible to operate a motor vehicle per BELFOR's vehicle policy Experience operating vehicles up to 26,000 GVW and operating truck-trailer combinations strongly preferred Proficient with Microsoft Office programs (Outlook, Excel, and Word) Proficient with restoration industry management system (Restoration Manager, DASH, Service Software, LUXOR), or equivalent Willing to work nights and weekends when necessary or requested Ability to travel periodically without restriction Restoration Project Manager Intermediate training and experience with two of the following: Water Damage Contents Damage Advanced training and experience with one of the following: Water Damage Contents Damage Construction Project Manager Extensive knowledge of construction trades Working knowledge of building codes and regulatory agencies Hazardous material identification ability, including asbestos, lead paint, mold and IICRC unsanitary water categories 2, 3, and Special Situations strongly preferred Familiarity of Material Safety Data Sheet (SDS) use preferred Satisfactory completion of OSHA Construction 30 hour course preferred Valid EPA Lead RRP Certified Renovator license preferred Experience in restoration, insurance or construction, preferred Bachelor's degree in a related field, preferred Physical Demands Frequent lifting in excess of 50 lbs. Sustained periods of standing, walking, bending, and kneeling Access and mobility in tight spaces Manual dexterity needed for keyboarding and other repetitive tasks The ability to bend, crouch, or stand as necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest, and will not be available to managers making hiring decisions. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation. #J-18808-Ljbffr