Loan Processor Team Lead

Republic Bank believes in the development and advancement of our associates. We offer the opportunity to learn all aspects of the company to prepare for future advancement. Come join our team for a career, not just a job! Grade 8 About Republic Bank Republic Bank's values are built upon making an IMPACT for our clients, our associates and the communities we serve. (IMPACT stands for Innovate for the Future, Make it Easy, Provide Exceptional Service, Acknowledge & Celebrate Success, Commit to Caring and Thrive Together) The associates of Republic Bank are the key to our success as an organization and we value our associates. It's one of the reasons we've been named as one of the Best Places to Work in Kentucky for ten years! For more information about the company, please visit POSITION PURPOSE AND OBJECTIVES The Loan Processor Team Lead is responsible for supporting the Processing Manager in overseeing a team of loan processors to ensure mortgage applications are completed efficiently, accurately, and in full compliance with all federal and state regulations. Assist the Processing Manager with departmental workflows, balance team workloads, and monitors performance to meet production and quality standards. Serves as a key liaison between loan officers, processors, underwriters, and borrowers, ensuring clear communication, timely issue resolution, and a smooth loan processing experience from application through closing. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. MINIMUM QUALIFICATIONS Minimum of 2 years Fannie Mae, Freddie Mac, VA/USDA, & Home Equity lending experience required. Minimum of 5 years mortgage processing experience with a demonstrated history of working in a high-performance team required. Strong written and verbal communication skills when collaborating with loan officers, key stakeholders, and cross‑functional management teams, ensuring clear expectations, timely updates, and effective resolution of issues throughout the loan process. Previous supervisory experience preferred. Proficient in Microsoft Office products (Word, Excel, Access, PowerPoint) Proficient in mortgage Point of Sale (POS) and Loan Origination Systems (LOS), with extensive experience utilizing automated tools to verify employment, income, and assets through web‑based applications. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES Assists the Processing Manager in coordinating daily workflows for the processing team while serving as a key resource for inquiries related to workflow, processing procedures, loan products, and loan officer needs. Assists the Processing Manager in providing leadership by training, onboarding, mentoring, and motivating loan processors to achieve productivity, quality, and compliance goals. Serves as the primary point of escalation for complex loan processing issues, collaborating closely with processors, underwriters, and loan officers to ensure timely and effective resolutions. Assist the Processor when setting up complex loan files and analyzing incoming loan files to ensure we have the appropriate documentation. Assist Processors and Loan Officers calculate income and asset information required per product guidelines. Assist clearing non‑credit prior to close conditions such as title, homeowner's insurance, and appraisal modifications. Maintain a working knowledge of compliance requirements affecting your position and area of responsibilities and actively learn new regulations and assist in the implementation, if required. Model and foster behaviors that support the Bank's values and corporate culture creating an atmosphere of trust, cooperation, accountability, and dedication to the organization. Willingly perform all other duties and projects as assigned. INTERPERSONAL SKILLS AND COMPETENCIES REQUIRED Excellent verbal and written communication skills for effective interactions with associates and supervisor. Must be self‑motivated and work in a team environment. Requires a high energy level and strong sense of urgency; ability to work with situations on a "rush" notice. Strong attention to detail & organizational skills. Excellent ability to deal with client's issues, questions and/or complaints. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the associate is regularly required to sit, use hands to finger, handle, or feel; and talk or hear. The associate frequently is required to stand or walk. The associate is occasionally required to reach with hands and arms. The associate must occasionally lift and/or move 10 pounds. Specific vision abilities required by this position include close vision, and distance vision. The noise level in the work environment is usually moderate. OTHER REQUIREMENTS Travel between Republic Banking facilities may be required including occasional out of town travel. Flexible work schedule may include some evenings, weekends and/or overtime. Stay abreast of new developments, best practices, and statutory and regulatory changes. **The above is intended to describe the general content of and requirements for the performance of this position. It is not construed as an exhaustive statement of duties, responsibilities, or requirements. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Republic Bank