Data Analyst

Data Analyst

Salary Range $34.07 - $37.91 Hourly Position Type Full-Time Non-Exempt

Location: 625 West 140th Street

Days/Hours: Monday – Friday 9:00am – 5:00pm

Organization Overview: The Fortune Society, Inc. (Fortune) has been working for over 57 years in service to its mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation's preeminent reentry and justice-informed service organizations, providing formerly incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities.

Core Competencies: Mission and Fit: Embodies Fortune's mission and values and will be an effective member of the team in furthering both. The candidate should exhibit compassion and understanding for our participants (wherever they are in their re-entry process) and embrace Fortune's core value that none of us should be measured against the worst things we have done.

Analytical Thinking & Problem-Solving: The candidate must be able to review data and present insight

Communicating Effectively: The candidate must have written and verbal communication skills to translate information on data findings to team members to ensure that alignment is evident with the program goals and outcomes.

Position Summary: The Fortune Society's Scattered Site Housing (SSH) program provides supportive services and case management to participants who have been identified with a history of being justice impacted. Our participants have a history of being diagnosed with mental health and/or substance use disorders and homelessness. The Program Analyst will provide support to the SSH team to ensure that key performance indicators and program deliverables are evidence in services and data.

Essential Duties and Responsibilities:

• Directly run reports and conduct ongoing internal and external analyses using the agency's internal Management Information System (MIS) as well as various external contract databases.
• Manage the internal and external referral process for the entire division, monitoring for appropriate follow-up by the social services team.
• Conduct chart review and prepare trend reports for the executive team.
• Advise the social services management team on performance trends related to contract goals, including mid-month analysis of enrollment and engagement activity levels, including preliminary forecasting for the month's CI outcomes.
• Coordinate with the Evaluation and Quality Improvement (EQI) team and IT teams to develop and update tools that measure client performance, while tracking milestones and achievements.
• Ensure that new reports are generated with modifications as required.
• Participate in special projects and summits.
• Manage the board report process and other data analysis projects as requested by senior management; liaise with EQI as appropriate to complete projects.
• Engage in process documentation, staff training, and regular quality assurance monitoring to ensure accurate database entries in both agency and funder database.
• Some administrative support is required.
• Perform other duties as assigned.

Qualifications:

• Minimum of 2 years of progressive experience with data analysis/management.
• Must have a thorough knowledge of MS Office, including Excel, and comfort with learning multiple data platforms.
• Must be detail-oriented, computer savvy, and results-driven.
• The ability to work with people from diverse backgrounds in a culturally competent manner.
• Strong written and verbal communication skills with a proven ability to multitask.

The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.