Housekeeping Supervisor / Inspector

DESCRIPTION

COMPANY OVERVIEW

Aspen Vacations is a growing vacation rental company with a passion for creating seamless stays and exceeding the expectations of our guests and homeowners. Our curated portfolio of luxury properties spans the four majestic mountains of Aspen Snowmass, one of the world's most iconic destinations.

POSITION SUMMARY

Aspen Vacations is looking for a dedicated and detail-oriented Housekeeping Supervisor / Inspector to help oversee daily operations and uphold our luxury standards across all properties. This role is perfect for someone who thrives in a fast-paced environment, has a sharp eye for detail, and enjoys leading by example. You'll be responsible for inspecting cleans, coaching the housekeeping team in real time, and working closely with other departments to ensure a seamless and 5-star guest experience.

RESPONSIBILITIES

• Supervise housekeeping staff during daily operations, supporting efficient workflows and high-quality standards
• Conduct thorough inspections of properties after each cleaning to ensure cleanliness, proper staging, and readiness for guest arrivals
• Provide real-time feedback, coaching, and support to housekeeping staff to uphold Aspen Vacations' service standards
• Ensure all homes are stocked with required linens, amenities, and household items, reporting any shortages or damages
• Monitor cleaning timelines and assist with scheduling to meet tight turnover windows
• Maintain consistent communication with the housekeeping manager, operations team, and guest services to ensure seamless coordination
• Report and follow up on maintenance issues discovered during inspections
• Assist with onboarding and training of new housekeeping team members
• Uphold and promote sanitation and safety protocols in all properties
• Support inventory checks for linens, amenities, and supplies; flag reorders as necessary
• Respond promptly to special cleaning requests, guest preferences, or unexpected turnover needs
• Help ensure office inventory is maintained at appropriate levels and that the office remains clean, organized, and fully stocked
• Stock and organize the inventory room as supplies arrive, ensuring accurate placement and accessibility

QUALIFICATIONS

• 2+ years of experience in housekeeping supervision, luxury vacation rentals, hotels, or resort settings
• Strong attention to detail and a commitment to high standards of cleanliness and presentation
• Excellent time management and ability to prioritize tasks in a dynamic environment
• Clear and professional communication skills
• Positive leadership approach with the ability to provide constructive feedback
• Familiarity with housekeeping or property management systems preferred
• Ability to work weekends, holidays, and varied shifts as needed
• Bilingual in English and Spanish required
• Valid Driver's License and reliable transportation

COMPENSATION & BENEFITS

Compensation:

Hourly Range: $30 - $35 based on experience

Benefits:

• Workplace perks such as recreation activities, food and coffee, and flexible work schedules
• Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
• Health insurance
• Paid time off such as PTO, sick days, and vacation days
• Dental insurance
• Vision insurance

Schedule

Five days per week, including participation in a rotating weekend schedule.