Key Accounts & Logistics Coordinator

Job Summary: A Key Accounts Coordinator is responsible for managing and maintaining relationships with important clients, often referred to as "key accounts." These are typically high-value customers who contribute significantly to the company's revenue. Duties/Responsibilities: ●Client Communication: Ensuring consistent and clear communication between the company and its key accounts. ●Account Management: Overseeing the day-to-day needs and issues of these accounts, ensuring they are satisfied, and their needs are met. ●Order and Inventory Management: Coordinating product orders, tracking deliveries, and managing inventory levels for key accounts. ●Problem Resolution: Addressing any concerns or issues that arise with key accounts, such as delays, product issues, or billing concerns. ●Reporting inventory as needed for key account team. ●Inventory Transfers ●Warehouse Zones ●Returns ●Creating sample Key Account orders. ●Delivery PO receiving ●Collaboration: Working with internal teams like sales, marketing, and logistics to ensure that the needs of key accounts are met efficiently. Required Skills/Abilities: ●Strong attention to detail and a commitment to maintaining high-quality standards ●Excellent communication skills and the ability to work effectively in a team setting ●Ability to thrive in a fast-paced environment and adapt to changing priorities ●Strong leadership and team management abilities. ●Proficiency in ERP (Microsoft Dynamic BC, WMS systems) ●Excellent organizational and multitasking skills. ●Problem Solving skills ●Ability to work under pressure and meet deadlines. Education and Experience: ●A bachelor’s degree is preferred in Business Management, or equivalent experience in a similar role for up to two years. ●Two years’ Proven experience as Key Account Coordinator or in a similar role. ●Proficiency in ERP, WMS systems Physical Requirements: ●Prolonged periods of sitting at a desk and working on a computer. ●Must be able to lift up to 20 pounds at times. Core Competencies: ●Communication-Effective verbal and written communication to interact with colleagues, clients, and stakeholders. ●Organization-Ability to prioritize tasks, manage schedules, and maintain a structured work environment. ●Attention to Detail- Meticulous focus on accuracy and thoroughness in completing tasks. ●Time Management- Efficiently planning and managing one's workload to meet deadlines. ●Adaptability- Flexibility to adjust to changing priorities and situations. ●Problem-Solving- Identifying issues, analyzing options, and finding solutions. ●Technical Proficiency- Expertise in relevant software like Microsoft Office Suite, email systems, and project management tools. ●Customer Service- Providing excellent support and assistance to internal and external clients. ●Confidentiality- Maintaining privacy and discretion when handling sensitive information. ●Multitasking- Effectively managing multiple tasks simultaneously. Integrity — Job requires being honest and ethical. #J-18808-Ljbffr