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Branch Supervisor

Virtual Vocations Inc

Supervising branch operations, the full-time Branch Supervisor will ensure exceptional service to members, train and develop staff, and manage daily activities at the Parker Branch in Panama City, FL. Key responsibilities: Oversee member service operations, ensuring fast and accurate assistance while addressing inquiries and resolving issues Train, supervise, and evaluate the performance of Relationship and Service Advisors, recommending actions to management as needed Monitor compliance with policies and regulations, taking corrective actions to resolve any issues that arise Required qualifications: 1-3 years of related experience in a supervisory or customer service role A two-year college degree or equivalent specialized certification/training Basic to intermediate proficiency in Microsoft Windows, Word, Outlook, Teams, and Excel Ability to motivate and influence team members, fostering strong interpersonal relationships Must pass registration based on the SAFE Act requirements or already be registered

Vacancy posted 5 days ago
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