Administrative & Client Support Assistant

Job Description

Job Description

No phone calls or direct messages regarding this position, please.

Valley Insurance Service Inc. is seeking a full-time Administrative & Client Support Assistant to support the clerical and administrative functions of our Fort Valley office. This role is essential to the smooth operation of our business and requires someone who values precision, punctuality, and professionalism.

Insurance experience is preferred but not required. We are willing to train the right candidate who demonstrates strong office skills, attention to detail, and a commitment to showing up and doing the job well every day.

Schedule

• Monday – Thursday: 8:00 AM – 5:00 PM
• Friday: 8:00 AM – 3:00 PM
• 38.5 hours per week
• Consistent attendance and punctuality are critical for this position.

Benefits

• 401(k) matching
• Paid holidays
• Paid time off
• Commission pay opportunities

Responsibilities

• Perform administrative duties with a high level of accuracy and attention to detail
• Provide professional front desk support: greet and direct clients and visitors
• Answer, screen, and transfer incoming phone calls
• Process customer payments (cash, check, credit card) accurately
• Prepare, edit, and distribute correspondence, reports, memos, and emails
• Handle incoming and outgoing mail
• Scan, file, and enter data into the client management system
• Maintain strict confidentiality of client and company information
• Assist with additional clerical tasks as assigned

Qualifications

• Experience in a professional office environment
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Word and Outlook
• Strong computer and typing skills
• Ability to manage confidential and sensitive information
• Demonstrated attention to detail and commitment to accuracy
• Strong work ethic and dependable attendance record
• High school diploma or equivalent (required; college coursework preferred)
• Insurance industry experience preferred but not required

What We're Looking For

• Take pride in their work
• Show up consistently and on time
• Maintain professionalism in all interactions
• Understand the importance of detail in client-facing documentation
• Contribute positively to a family-oriented office culture

If you are dependable, detail-focused, and looking for long-term stability in a respected local business, we encourage you to apply.