Senior Engineer, Generator & Electrical Systems - Product Service Engineering

Job Description Summary Senior Engineer – Generator and Electrical Systems will provide global technical leadership for generator technology and electrical systems. This role is responsible for leading root cause investigations, resolving complex technical issues, and supporting customers, service programs, and cross-functional teams to ensure strong technical outcomes and customer satisfaction. Roles and Responsibilities Provide global technical expertise for generator technology and electrical systems. Lead root cause investigations for issues with significant fleet impact, from initial investigation through the CAPA phase. Resolve in-depth technical issues related to generator flange to flange as well as its mechanical and electrical auxiliary components for customers in a timely and efficient manner. Ensure all component designs and performance meet customer requirements. Support and coordinate collaboration with cross functional organizations such as manufacturing, sourcing, service operations, quality, and design engineering to fulfill customer needs. Support service programs, fulfillment, and New Product Introduction (NPI) initiatives. Communicate progress across all levels of the organization, including plant operators and executive leaders. Serve as a thought leader in the industry at conferences, user groups, and customer events. Mentor and develop generator and electrical systems product service engineers and provide related training. Support team members in fulfilling established business processes in line with defined priorities and Key performance commitments (KPIs). Travel to customer locations to: Support customer technical review meetings and present recommendations that demonstrate GE’s commitment to technical solutions. Support unplanned or forced outages to help meet availability goals. Provide commercial teams with technical support for sales and service proposal activities. Author knowledge articles and customer communications, including TILs (Technical Information Letters), PSSBs (Product Service Safety Bulletins), PSIBs (Product Service Information Bulletins), and safety communications. Basic Qualifications Bachelor of Science in Engineering or equivalent experience. Minimum of 8 years of experience in generator engineering, technology, and electrical systems. Significant experience in generator engineering or related technology. Eligibility Requirements Must be willing to travel 10 to 15% domestically and internationally on short notice. Must be willing to work off-hours and weekends to support emergency issue resolution based on business needs. Desired Characteristics Master’s degree in Engineering, preferably electrical, mechanical, materials, or systems engineering, or an MBA. Significant generator engineering and electrical systems experience with Legacy GE, Legacy Alstom, and other OEMs. Six Sigma/Lean training experience. Ability to coordinate several projects simultaneously. Effective problem identification and problem-solving skills. Proven analytical and organizational abilities. Prior experience in a customer-facing role; strong commercial mindset. Anticipates customer needs and ensures that they are met. Self-starter with initiative and interpersonal skills to direct cross-functional projects, with demonstrated ability to drive projects to completion. Ability to work well with teams and communicate requests and requirements clearly. Strong written and verbal communication skills. Global mindset. Strong team-building skills. Ability to develop relationships across the organization to build loyalty and commitment. Ability to energize teams through inclusiveness and connection with people. Demonstrated analytical and problem-solving skills. Demonstrated project management skills. Strong leadership and coaching skills to teach and mentor less experienced staff. Ability to drive change across the organization and with clients using data and positive relationship-building. Able to interface effectively with all levels of an organization and demonstrate leadership in pursuing correct engineering actions in adverse conditions or situations. Understand business objectives and drive specific tasks required to meet those objectives. Equal Opportunity Employer GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Legal Authorization and Drug Screening GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Relocation Assistance Provided: Yes Compensation, Benefits, and Other Information Pay Range: For candidates applying to a U.S. based position, the pay range for this position is between $113,200.00 and $188,800.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. Bonus eligibility: discretionary annual bonus. Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off. #J-18808-Ljbffr GE Vernova Inc