Optical Assistant

Optical AssistantAs an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them – no two days will be the same. Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry-leading 'Step Into Optics' training programme. This programme includes both workshop-based learning and practical 'on the job' experience. You will also:Order, dispense and collect glasses and contact lensesSupport with eye-tests and pre-screening activitiesProvide aftercare support through repairs and adjustmentsComplete operational and administrative tasks associated with dispensing prescriptionsMaintain shop floor standardsThese are the essential skills or experience needed to succeed in this role:Passion for customer careEnthusiasm for learning and personal developmentThese are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criteria:Experience in a retail or clinical environmentOur benefits:Boots Retirement Savings PlanDiscretionary quarterly bonusGenerous employee discountsClinical and Non-Clinical Career development opportunitiesEnhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a childFlexible benefits schemeAccess to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better.