FRONT END/CASHIER
Kroger
Job Title
Assist customers and process sales. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
Deliver and encourage other associates to deliver excellent customer service
Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
Complete file maintenance log for price discrepancies
Maintain cleanliness of checkstand area to housekeeping standards
Answer telephones
Comply with all corporate policies
Promote and follow Company initiatives
Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary
Store Accounting:
Maintain all store accounting functions
Prepare bank deposit of excess funds (cash and checks)
Customer Service Desk:
Open and close desk
Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
Provide lottery service (except Alaska) and fish and game licenses
Send/receive faxes
Administer lost and found
Run vendor reports
Ability to work cooperatively in high paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Must be able to perform the essential functions of this position with or without reasonable accommodation
Qualifications
Minimum
High school diploma or general education degree (GED); or combination of relevant education and experience
Six months cashier experience to work at Customer Service Desk
Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
Ability to pass drug test
Ability to work in a fast-paced environment
Ability to work weekends on a regular basis, work any shift and work overtime as needed
Ability to organize/prioritize tasks/projects
Accuracy/attention to detail
Desired
Knowledge of company policies, procedures, and organizational structure
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