Registered Nurse Case Manager - Field in Dallas Texas Service Delivery Area

Case Manager (RN) - Field & TelephonicWe're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.Location: Dallas Service Delivery AreaRemote with local travel of up to 75% of the timePosition SummaryNurse Case Manager (RN) for a work-from-home role that requires frequent local travel for in-home member visits and occasional visits to nursing or medical facilities within the Dallas Service Delivery Area.In this role, you will deliver high-quality case management services through a combination of telephonic and face-to-face engagement, helping members navigate their healthcare needs and achieve improved health outcomes.Key ResponsibilitiesConduct comprehensive telephonic and in-person assessments to evaluate members' medical and behavioral health needsDevelop and implement individualized care plans, ensuring alignment with clinical and program guidelinesCoordinate and monitor ongoing care plan activities, adjusting as needed to improve outcomesCollaborate in multidisciplinary care reviews to optimize member health resultsIdentify and elevate quality of care concerns through appropriate channelsEngage members using motivational interviewing and coaching techniques to encourage healthy lifestyle choicesEducate and empower members to actively participate in healthcare decision-making with their providersUse strong negotiation and coordination skills to secure appropriate services and resourcesEnsure accurate and timely documentation, adhering to regulatory, accreditation, and company standardsServe as a preceptor and mentor to new nurses and clinical staffSupport onboarding by teaching policies, workflows, and best practicesFoster a positive, supportive learning environment that promotes clinical excellenceWhy Join Us?Flexible work-from-home environment with meaningful in-person patient interactionOpportunity to make a real impact on member health outcomes and quality of lifeCollaborative team culture focused on growth, mentorship, and clinical excellenceRequired QualificationsLicensed Registered Nurse in Texas3 or more years of Clinical Nursing Experience1 or mor years case management experienceMust reside in Dallas TX Service Delivery AreaMust possess reliable transportation and be willing and able to travel up to 75% of the time. Mileage is reimbursed per our company expense reimbursement policyPreferred QualificationsExperience in a Managed Care Organization (MCO)STAR Kids program experienceBilingual (English/Spanish) preferredEducation:Associates Degree in Nursing RequiredBachelor's in Science & Nursing PreferredWork from Home Requirements:You must have or be able to obtain a direct/hardwired internet connection to a modem/router within 7 feet of your computer anda minimum download speed of 25 mbs download and 3 mbs upload. WiFi and satellite internet are not permitted.A quiet, secure and private designated home virtual work location, free from distractions, tidy and organized, compliant with CVS Health and HIPAA guidelines, and allowing for uninterrupted work during work hours.Work-from-Home colleagues are required to work within the state and city where they have confirmed they currently live.The company will provide equipment (keyboard, monitor, computer, headset, etc.). All new hires should provide their own workspace furniture (desk or standing desk, as this position would require you to be at your desk for extended periods of time).If hired, you will commit to obtaining required internet speeds and adhere to all Work From Home requirements.Technical and Logistical Requirements:Device & System Navigation: Comfortable setting up and using multiple monitors and navigating multiple applications simultaneously to streamline tasks and improve efficiency.Communication Tools: Ability to communicate on digital channels such as via email, calendar invites, Teams messaging, and virtual meetings.Collaboration & Scheduling: Experience with Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint) applications or similar (Google Workspace).Systems Access & Security: Ability to Log in to secure systems (e.g., VPN, EHR portal), lock a computer screen when unattended, manage strong passwords, and recognize suspicious emails or links.Troubleshooting & Support: Ability to resolve common technical issues independently, such as: restarting an application when frozen, resolving internet connection issues, and contacting IT for unresolved technical issues.Future Growth: Openness to learning new skills in the future as the workplace environment evolves.Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$60,522.00 - $129,615.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.Additional details about available benefits are provided during the application process and on Benefits Moments.We anticipate the application window for this opening will close on: 11/23/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.J-18808-Ljbffr CVS Health