Director of Clinical Operations

Job Description

As Nurstead Mental Health continues to grow and expand to meet the behavioral health and substance use treatment needs of New Mexico, we are seeking a Director of Clinical Operations to join our team and assist with growth, development, and sustainment of excellent services provision.

This person directs daily operations, integrates clinical and business goals, manages staff, finances, and compliance, develops strategic plans, and builds community partnerships to ensure efficient, high-quality patient care and organizational growth. Key duties involve overseeing operations (outpatient, intensive outpatient, residential), managing budgets, ensuring regulatory adherence (CMS, BHSD, HCA), improving performance metrics, leading staff development, and collaborating with executive teams and external stakeholders.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

Requirements

Must hold or have the ability to obtain a clinical license in the state of New Mexico – LCSW or LPCC.

Must have previous management and clinical oversight experience.

Must hold a Master’s degree in a related field (Social Work, Counseling, etc.)

• Strategic Planning and Execution: Develops and implements operational plans, policies, and objectives aligned with the organization's mission and goals.

• Financial Stewardship: Oversees budgets, manages costs, and works with finance to meet financial targets and ensure profitability.

• Clinical Program Oversight: Directs day-to-day activities across service lines (outpatient, intensive outpatient, Mobile Crisis Teams, etc.), focusing on patient flow, access, and discharge.

• Non-Clinical Program Oversight: Directs oversight of non-clinical services (Drop-In Center, Housing, etc.)