Customer Assistant / Receptionist - McDonald Collision

McDonald Collision

At McDonald Collision, we're proud to be part of the McDonald Automotive Group, a family-owned and operated company that's served Colorado for over 65 years. We are a State-of-the-Art Collision repair facility, considered to be an industry leader in Colorado!

Experience & Qualifications Needed:

• Demonstrates excellence in customer service within a professional environment, with the ability to build positive relationships.
• Ability to interact with clients, showing empathy, patience, and professionalism.
• Ability to multitask, i.e., calmly support a client who arrives in our office while simultaneously communicating on the phone with another.
• Maintains a professional appearance and demeanor.
• Service industry experience highly encouraged.
• High School Diploma or equivalent required.

Essential Duties and Major Responsibilities:

• Greet Collision customers and determine the nature of their visit.
• Answers basic customer inquiries and refers more extensive questions to the appropriate person.
• Directs customers to the correct department, notifies the appropriate representative that a client is waiting, finds additional support when certain staff is unavailable.
• Maintain customer lobby appearance
• Assist with other duties as assigned.
• Reliable attendance from 7:50am to 5:00pm, Monday Through Friday.

What We Offer:

• Competitive 401k / 401k matching
• Medical / Dental / Vision Insurance
• Employee Assistance Program (EAP)-free, confidential counseling
• PTO Accrual
• Health Savings Account
• Flexible Spending Account
• Voluntary Life and AD&D
• Employee Discounted Pricing on Parts, Vehicles, and Service

What Makes Us Different?

As a family owned and operated company for over 65 years, McDonald Automotive is proud to serve Colorado with a legacy built on respect, integrity, growth, hard work, and trust. With three generations actively involved in the day-to-day operations, we prioritize relationships over transactionswith our customers, our community, and our employees.

Our motto, Doing Right Comes Naturally, reflects our commitment to doing business the right way. That commitment has earned us recognition as one of the top 20 dealerships in the U.S., not just by meeting manufacturer standards but by holding ourselves to even higher ones. We aim to deliver the best car buying, servicing, and ownership experience in the industry.

At McDonald, we believe that exceptional experiences start with exceptional people. Many of our team members have spent decades with us, growing their careers and eventually retiring as part of the McDonald legacy. We're proud to attract driven, motivated individuals who are passionate about their work and dedicated to building lasting relationships. It's not just about the work we doit's about the family we build along the way.

Disclaimer: This position will remain open for at least three days and will close upon candidate selection.

If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process, please contact us by sending an email to View email address on click.appcast.io or call View phone number on click.appcast.io.