Certified Doula

Certified DoulaSouth Family Health Center - Berwyn, IL 60402OverviewSalary Range $20.50 - $23.00 Hourly Position Type Full Time Education Level 2 Year Degree Category Health CareDescriptionDepartment: Clinical Manager Title : Director of Birth Center and Perinatal Education FLSA: Non-Exempt Job Summary: Provide direct service to pregnant participant and family during labor and delivery at the hospital or PCC Birth Center by assisting in communication between participant and caregiver. Provide measures of comfort during the birth process. Build rapport and provide perinatal education during the prenatal and postpartum periods.Maintain patient confidentiality at all times per the policies and procedures.Maintain ethical behavior at all times per the policies and procedures.Responds to internal and external customer needs in a positive manner, utilizing principles of the AIDET model; exceeding their needs and expectations and providing the highest quality service to ensure the best possible outcomes.Data collection and submission that is in accordance with established guidelines.Attend all trainings and meetings as required by the program.Plan services that will maintain supportive relationships with the pregnant person/family while providing information directed toward identified goals (birth plan.)Submit documentation and data collection in accordance with established timelines regarding prenatal, intra-partum, and post-partum activities.Complete all Core Curriculum training(s) required for this position.Certified Doulas will complete the following duties as required:Provide assistance in overcoming barriers (transportation, housing, food…etc.) by referring for collateral services as needed.Administer screening and assessments with child and family as required by program.Facilitate perinatal support groups utilizing a group curriculum that focuses on prenatal education, parent-infant relationships, and breastfeeding.Provide prenatal and postpartum education in accordance with doula scope.Attend prenatal, postpartum, and infant well child visits as needed with clients to provide social support in accordance with doula scope.Perform all other duties as assigned.QualificationsKey Competencies:Dependable and reliable, demonstrating motivation to attend multiple births per month.Takes initiative to proactively recognize problems/opportunities and develop appropriate strategies to deal with them.Ability to manage multiple and competing demands and establish priorities. Ability to learn quickly and adapt to change in processes and organization.Makes data driven supported decisions wherever possible considering all relevant facts.Ability to work independently and as part of a collaborative team to meet health division goals and priorities. Acts cooperatively and contributes to teamwork. Willingness to act as a strong team player and bring an optimistic level of energy to the team.Maintains professional, technical, and technological proficiency in all aspects of the job.Excellent oral and written skills. Communicates decisions promptly, clearly.Excellent organizational skills and attention to detail, deadlines, and program compliance.Experience/Training:Constantly communicates with patients, families, and other healthcare providers. Must be able to exchange accurate information in these situations.Certifications/Licenses:Minimum of high school degree required.Completion of Doula coursework at an approved schoolIllinois Medicaid Certified DoulaSuccessful submission of IMPACT Medicaid credentialing application with PCC as a listed provider. (PCC onboarding requirement)Physical Demands:Must be able to cover other shifts as necessary.Ability to work late evening hours, weekend hours and scheduled holidays.Language Skills:Ability to read and write proficiently using the English language.Bilingual English/Spanish preferred/at some locations required.