Loan Processor - Mortgage

Loan Processor

Job Summary

The Loan Processor is responsible for reviewing, verifying, and processing loan applications from application through closing. This position ensures loan documentation is accurate, complete, and compliant with company, investor, and regulatory requirements while coordinating with borrowers, loan originators, underwriters, appraisers, title companies, and closing personnel. The role manages an assigned loan pipeline, resolves documentation issues, and supports timely loan approval and closing.

Key Responsibilities

• Review loan applications and supporting documentation for completeness and accuracy.
• Collect, analyze, and verify borrower income, assets, credit, and employment documentation.
• Prepare and maintain complete loan files in accordance with company and investor requirements.
• Identify missing or incomplete information and obtain required documentation from borrowers and third parties.
• Submit complete loan files for underwriting review.
• Manage an assigned loan pipeline and monitor files to ensure timely processing and closing.
• Track outstanding loan conditions and follow up with appropriate parties for resolution.
• Coordinate with loan officers, underwriters, appraisers, title companies, and closing personnel.
• Communicate loan status, documentation requirements, and next steps to borrowers and other stakeholders.
• Ensure loan files comply with company policies, investor guidelines, and applicable regulatory requirements.
• Review loan documentation for accuracy, consistency, and discrepancies prior to underwriting or closing.
• Assist with audits and quality-control reviews as required.
• Maintain accurate loan records and system updates.
• Prepare pipeline reports and tracking information.
• Organize and maintain electronic and physical loan files.
• Assist with departmental projects and process-improvement initiatives.

Minimum Education & Experience Requirements

No specific education, years of experience, or prior industry experience were specified.

Candidates must have the functional ability to review and process loan applications, verify borrower documentation, maintain loan files, manage an assigned pipeline, coordinate with multiple parties, and support loans through underwriting and closing.

Special Requirements

No additional special requirements specified.

Knowledge, Skills, and Abilities

• Knowledge of loan application processing and documentation requirements.
• Ability to review and verify income, asset, credit, and employment documentation.
• Understanding of loan file requirements and the underwriting and closing process.
• Knowledge of lending compliance, investor guidelines, and regulatory requirements.
• Ability to identify and resolve documentation discrepancies.
• Pipeline management and deadline-tracking skills.
• Ability to coordinate effectively with loan officers, underwriters, appraisers, title companies, closing personnel, and borrowers.
• Strong organizational and record-maintenance skills.
• Written and verbal communication skills.
• Customer service skills and ability to explain documentation requirements and next steps.
• Ability to maintain accurate system and loan-file information.