Member Experience Supervisor Full Time

BJ's Wholesale Club

BJ's Wholesale Club - - Responsibilities: Lead all Frontline, Membership Services Desk, Membership Sales Ambassador and functions to drive member experience and club performance; Recruit, train, and manage FELs, Cashiers, and Membership Sales Ambassadors with coaching and performance management; Ensure staffing and processes support excellent member service and execution; Utilize reporting to identify opportunities and drive performance and development; Maintain adherence to club policies, GOLD standards, and customer service excellence

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Vacancy posted 2 days ago

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