Auto Dealership Service Advisor

Our Vision Stanley Automotive Enterprises seeks to maximize value for our customers, communities, employees, and corporation. We will be the first choice of all our community members (near and far) for all their transportation ownership needs. Generations of families will fulfill their transportation needs through our dealerships. Customers and community members will recommend our services to everyone they know. We will be an important part of our communities by ensuring our organization is sustainable. We will provide a family/community environment, adhering to the highest standards of integrity. As such, we will earn the trust of our customers, employees, and our communities. We invite you to join the Stanley Auto Group Family! Stanley Ford McGregor is an Experienced Auto Dealership Service Advisor Join our Community of Opportunity! We're looking for an experienced Automotive Service Advisor to be the key point of contact between our customers and our service department. If you're passionate about customer service and have a proven track record in the automotive industry, we want to hear from you! Service Advisor Job Summary: As a Service Advisor, you will: Greet customers and assess their vehicle issues. Explain necessary repairs and associated costs clearly and concisely. Schedule service appointments efficiently. Ensure timely and quality service delivery. Create exceptional customer experiences that exceed Manufacturer standards for Customer Satisfaction Index (CSI). Competitive Compensation Package Affordable employer-sponsored Healthcare benefits (Medical, Dental, Vision) Generous Paid Time Off (Up to 19 days) Referral Discount Vehicle Purchasing Discounts Company-paid $25,000 Life Insurance and Long-Term Disability Insurance Community/Family-Oriented Work Environment Qualifications: Prior Service Advisor or Selling Experience required. Ford Certifications Preferred High School Diploma or equivalent. Valid driver’s license with a safe driving record. Excellent communication and interpersonal skills. Proficiency with computers and various software programs. A genuine passion for customer service. Ability to pass a background check and drug screen. Responsibilities: Maintain a professional appearance and a clean, organized work area. Demonstrate high integrity and a strong commitment to teamwork. Be reliable and punctual. Physical Demands: Ability to stand for extended periods. Comfortable with keyboarding. Ability to bend, stoop, lift, or carry objects weighing up to 50 pounds. Disclaimer: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. #J-18808-Ljbffr The Stanley Auto Group