Senior Customer Risk & Escalation Lead
Salesforce.Com Inc
Salesforce is seeking a Customer Risk Manager to own risk across a defined portfolio of enterprise accounts. You will partner with internal teams and executives to resolve complex issues, retain customers, and mitigate attrition. In this role you will lead cross-functional efforts, define best practices, and drive systemic improvements while maintaining high standards of client engagement. #J-18808-Ljbffr
Vacancy posted 16 hours ago
Similar jobs that could be interesting for youBased on the Senior Customer Risk & Escalation Lead in Dallas, TX vacancy
$85.6k - $149.4k
About the RoleAs a Senior Technology Product Manager... ...Enablement and Launch Lead, you will play a critical... ...Product Marketing, Sales, Customer Success, and Operations... ...reviews, monitor risks and dependencies, and surface... ...for resolution.Provide escalation and readiness...CustomerSeniorRiskFull timeWork at officeWolters Kluwer
Dallas, TX5 days ago$135k - $149k
...OpportunityAs a Client Engagement Lead Senior Manager you will lead client-... ...practice, bringing together customer success management and... ...judgment to balance action with escalation while coaching others, shaping... ...thinking to identify service risks, delivery gaps, and...CustomerSeniorRiskFull timeWork experience placementH1bPwC
Dallas, TX4 days ago$97.6k - $188.4k
...Senior Support Escalation Manager In the Customer Service & Support (CSS) organization we are looking for people with... ...behalf of customers by identifying risks, removing blockers, and aligning stakeholders... ...restore customer confidence. Lead end-to-end escalation management,...CustomerSeniorRiskOngoing contractLocal areaMicrosoft Corporation
Irving, TX3 days ago- ...Senior Kyc / Onboarding Lead Our client's Networks group offers best-in-class technology and industry... ...practices to help firms manage risk, meet regulatory requirements, and streamline... ...provide a single source of truth on customer and vendor data, enabling firms to...CustomerSeniorRisk
GMASS Inc
Dallas, TX16 hours ago $158k - $217k
Snowflake Partner Solution Lead - Central RegionAs a Snowflake Partner... ...the Year, you will act as a senior technical and commercial... ...design, delivery quality, and risk across Snowflake-led programs.... ...with clients to bring powerful customer experiences, innovative ways of...CustomerSeniorRiskTemporary workLocal areaSlalom
Dallas, TX4 days ago$156.16k - $234.24k
...ProfessionalCompany: CitiCiti, the leading global bank, has approximately 200 million customer accounts and does... ...Group Manager is a senior management level... ...necessaryAppropriately assess risk when business decisions... ...practices, and escalating, managing and reporting...CustomerSeniorRiskFull timeCitigroup
Irving, TX6 days ago$156.16k - $234.24k
...Citi, the leading global bank, has approximately 200 million customer accounts and does business in more... ...Development Group Manager is a senior management level... ...Appropriately assess risk when business decisions... ...business practices, and escalating, managing and reporting...CustomerSeniorRiskFull timeCitigroup Inc
Irving, TX16 hours ago- ...the opportunity to learn, grow, and lead. As a Programmatic Senior Lead, you'll work with some of the world... ...performance, identifying trends, risks, and growth opportunities while driving... ...Alli, to perform data analysis, create custom reporting tools, and drive smarter...CustomerSeniorRisk
PMG
Dallas, TX20 days ago - Motorola Solutions seeks a senior leader to drive the North America EMS... ...and Logistics. You will lead a team, shape regional processes... ...ensure optimal material flow and customer experience. The role emphasizes strategic initiatives, risk management, and strong analytical...CustomerSeniorRisk
- AmeriHome Mortgage is seeking a Senior Vice President, Senior Director Underwriting to lead and refine underwriting strategies across multiple lending channels. The role focuses on productivity, risk management, and customer service while maintaining compliance with investor...CustomerSeniorRisk
- Lead Sr. Project Manager-Industrial Facility Construction... ...the Role The Lead Senior Project Manager... ..., quality control, and risk identification. Define... ...issues get resolved or escalated. Facilitate regular meetings... ...Impact the achievement of customer, operational, project,...CustomerSeniorRiskFull timeWork at officeRemote workVisa sponsorshipFlexible hours
$169.6k - $254.4k
...lifecycle of mission-critical Risk and Control technology platforms... ...financial enterprise.You will lead the transition from business... ...products. Working closely with senior business executives, risk... ...product discovery, market/internal customer analysis, value-stream mapping...CustomerSeniorRiskFull timeCitigroup
Irving, TX6 days ago$215.6k - $327.7k
...thriving planet. Buildings is a leading contributor to the climate... ...McKinstry is looking for a Senior Leader, Energy Asset Development... ...partners. Support customers with financial, contractual, and... ...approvals for business plans, risk reviews, and high-stakesoperational...CustomerSeniorRiskWork at officeLocal areaRemote workVisa sponsorshipShift workMckinstry
Dallas, TX4 days ago- ...Bldg A Primary Purpose The Senior Patient Safety Clinical Risk Manager leads patient safety and risk management... ...procedures. Identify and escalate clinical care deviations and patient... ...improve work processes and improve customer satisfaction. Makes...CustomerSeniorRiskFlexible hours
Parkland Health and Hospital System
Dallas, TX6 days ago $160k - $250k
...capital intensity, payback, and risk‑adjusted returns.Contribute to... ...defined KPIs and milestones.Lead the planning and execution of... ...cadences, KPI dashboards, and risk-escalation mechanisms to maintain... ...collaboratively across teams and influence senior stakeholders.U.S. citizenship...SeniorRiskFull timeTemporary workPart timeWork at officeWorldwideShield AI
Dallas, TX6 days ago$110.4k - $132.8k
About Team / RoleAs a Global Risk Operations Program... ...bottom line and transform the customer experience. This is a... ...Risk Operations oversight lead for Capital Funded Initiatives... ...teams toward closure and escalating only the most critical items to senior leadership for...CustomerRiskFull timeFlexible hoursShift workWEX
Dallas, TX8 days ago$150k
...BCG delivers solutions through leading-edge management consulting... ...revolutionize approaches, satisfy customers, and change the game through... ...Transformation, Enterprise Application and Risk functions. We balance vision... ...people and technology. As a Senior AI Tech Architect, you will...CustomerSeniorRiskContract workWork at officeLocal areaThe Boston Consulting Group
Dallas, TX7 days ago$143.8k - $215.8k
...of contact for vendor-related escalations, issue resolution, and... ...initiatives, sponsorships, events, and customer acquisition programs.... ...business results.Identify trends, risks, and opportunities within... ...tools SQL, Python, etc Our Lead Market Development jobs earn...CustomerRiskContract workTemporary workLocal areaAT&T
Dallas, TX6 days ago- ...businesses - and their internal customers - to achieve more through... ...opportunity for a Security Practice Lead to join our Cybersecurity... ..., discounting and escalations.Conduct security trainings to... ...optimizes costs, and reduces risk. Presidio's expert technical...CustomerRiskFull timeFor contractors
Presidio
Irving, TX7 days ago - ...empower businesses—and their customers—to achieve more through innovation... ...for a Security Practice Lead to join our Cybersecurity National... ..., discounting and escalations.Conduct security trainings to... ...optimizes costs, and reduces risk. Presidio’s expert technical...CustomerRiskFull timeFor contractorsLocal area
Presidio
Irving, TX8 days ago - ...Site LeadThe Site Lead is a fully on-site leadership role based... ...to domestic and international customers, as well as other warehouses... ...driving process improvement, risk mitigation, and alignment with... ...audit readiness and managing escalations (recalls, returns, complaints...CustomerRiskWork at officeRemote work
ICU Medical
Dallas, TX20 hours ago $156.16k - $234.24k
...60.00 - $234,240.00Category: Risk Management, ProfessionalCompany... ...issues and opportunities to senior management.Monitor assigned... ...personal accountability for escalating, identifying, and managing potential... ...both colleagues and external customers.Strong leadership and people...CustomerSeniorRiskFull timeCitigroup
Irving, TX6 days ago- ...are seeking a full-time CRM Transformation Lead to provide long-term ownership and... ...business strategy, growth objectives, and customer experience goals Serve as the primary business... ...deployment, and hypercare Manage scope, risks, dependencies, and tradeoffs to ensure successful...CustomerSeniorRiskFull timeImmediate start
- ...market. UFT has partnered with market leading businesses to create a national provider... ...hands-on technical leadership, strong customer advocacy, sound documentation... ...advise stakeholders on best practices, and escalate material risks or issues to the PMO and Head of IT.Maintain...CustomerRiskPermanent employmentFull time
United Flow Technologies
Irving, TX7 days ago $193k - $240k
...Global Client Experience Lead is a newly created,... ...Program Review) and ensure escalation protocols are followed... ...and strategic program risks.Business Planning. Create... ...and act on Voice of Customer feedback from client employees... ...ability to report to senior client leadership (...CustomerRiskFull timeWork at officeLocal areaJones Lang LaSalle
Dallas, TX6 days ago$91.4k - $187k
...for one or more data centers, leading performance analyses across... ...incident resolution, manages escalated technical issues, and utilizes... ...monitoring tools to mitigate risks. Maintains an up-to-date knowledge... ...and services, we help customers turn that promise into a better...CustomerRiskTemporary workRemote workFlexible hoursShift workOracle Corporation
Irving, TX6 days ago- As a Lead Semiconductor Project Manager here at Honeywell, you... ...sustainability, and productivity for our customers worldwide.Honeywell... ...budgets.Ability to manage risks, resolve complex issues, and... ...developing mitigation plans; and escalating issues when required....CustomerRiskPermanent employmentTemporary workWorldwideFlexible hours
Honeywell
Richardson, TX4 days ago $22 per hour
...Shipping Lead TelyRx is a technology-enabled healthcare and pharmacy... ...are completed on time and escalates issues to the manager as... ...Communicate operational updates, risks, and opportunities to leadership... ...and execution to achieve customer delivery expectations. Any...CustomerRiskHourly payMonday to FridayTelyRx
Irving, TX2 days ago- ...shipments, luggage, business to customer delivery, and on-time flights... ...with us?Job SummaryThe Lead Buyer is responsible for managing... ...business opportunities and risks.Partner with operational and... ...as the functional expert and escalation point for complex procurement...CustomerRiskFull timePart timeWork at officeWorldwide
Worldwide Flight Services (WFS)
Dallas, TX5 days ago $230k
...revolutionize approaches, satisfy customers, and change the game through... ..., Enterprise Application and Risk functions. We balance vision... ...transforming strategies into leading-edge tech platforms, at scale.... ...partners. They work closely with senior client stakeholders, including...CustomerSeniorRiskWork at officeLocal areaBoston Consulting Group
Dallas, TX3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Risk & Escalation Lead. Be the first to apply!
Related searches
- customer service coordinator Dallas, TX
- customer success lead Dallas, TX
- customer experience lead Dallas, TX
- customer experience team leader Dallas, TX
- customer success coordinator Dallas, TX
- customer service team lead Dallas, TX
- customer success team lead Dallas, TX
- customer service team manager Dallas, TX
- senior living Dallas, TX
- senior associate vice president Dallas, TX