Teller / Customer Service Representative - Fargo Downtown - Full-Time

Customer Service Representative

Explore Your Future At Gate City Bank!

Location: Fargo Downtown Schedule:

Guaranteed 40 hours per week

Monday - Friday: 9:15 AM - 6:15 PM.

Rotating Saturdays: 8:45 AM 12:15 PM (earn an additional +$5/hour for Saturdays!)

Pay: $17.75-$18.75 per hour Work Location Type: In-Office

Gate City Bank is hiring a full-time Customer Service Representative to join our retail banking team at our Fargo Downtown office. This role is ideal for someone who enjoys working with people, values accuracy, and wants to make a difference through exceptional service.

What You'll Do:

• Deliver top-notch service by assisting customers with financial transactions and identifying ways to make banking simpler and more rewarding for them.
• Open new accounts and educate customers about our innovative products and services.
• Balance your cash drawer with precision and accuracy.
• Follow established policies, procedures, and service standards

What You'll Need:

• High school diploma or equivalent required.
• 1-2 years of customer service, cash handling, or sales experience strongly preferred.
• Strong attention to detail and a passion for accuracy.
• Enthusiasm for creating positive customer experiences.

Why You'll Love Working Here:

• Competitive Pay: The starting pay range for this position is between $17.75 - $ 18.75 per hour, with an additional $5/hr for Saturday shifts.
• Career Growth: Clear pathways for career advancement and promotional opportunities.
• Full-Time Hours: Convenient daytime hours for busy schedules, guaranteed 40 hours each week at our Fargo Downtown Office!
• Comprehensive Benefits: All full-time team members, and qualified part-time team members are eligible for a variety of benefits, including, but not limited to, Medical/Dental/Vision insurance options, 401(k) match, PTO and Wellness benefits, and more! All benefits can be found at gatecity.bank/careers.

At Gate City Bank, we're more than just a workplace - we're a community. Join us in our mission to provide a "Better Way of Life" for our customers, communities, and team members. Let's make an impact together.

EOE/including Disability/Vets

Member FDIC