Healthcare Intake & Referral Coordinator

Healthcare Intake & Referral Coordinator

Woodbury, MN | $26-$29/hr | Temp-to-Hire | Full-Time

Company Overview

Join a locally owned home healthcare organization dedicated to helping seniors remain independent, safe, and comfortable in their homes. With a reputation for exceptional client care, this team is seeking a Healthcare Intake & Referral Coordinator to help support referral management, admissions, insurance verification, and client onboarding.

Position Summary

This highly visible role serves as a central point of communication between referral sources, healthcare providers, clients, families, and internal care teams. The ideal candidate will have experience coordinating healthcare referrals, managing documentation, verifying insurance coverage, and ensuring a smooth admission process for new clients.

Key Responsibilities

• Coordinate incoming referrals and admissions
• Verify insurance eligibility and obtain required authorizations
• Manage client demographics, medical information, medications, and documentation within the EMR system
• Communicate with referral partners, healthcare providers, clients, and families
• Process medical orders, referrals, and related documentation
• Create and maintain client care plans and required records
• Track referral activity and client data using spreadsheets and internal systems
• Resolve client inquiries and concerns in a timely, professional manner
• Assist with scheduling and occasional on-call coverage

Qualifications

• Associate degree required; Bachelor's degree preferred
• Experience in healthcare intake, admissions, or referral coordination
• Medicare intake experience preferred
• Home health, hospice, or home care experience preferred
• Knowledge of insurance verification, prior authorizations, and payor types
• Familiarity with medical terminology
• EMR experience and strong computer skills
• CMA certification preferred

Position Details

• Schedule: Monday-Friday, standard business hours
• Location: 100% onsite in Woodbury, MN
• Employment Type: Temp-to-Hire
• Pay: $26-$29/hour

Benefits During Contract Assignment

• Medical plans with Minimum Essential Coverage (MEC), pharmacy benefits, virtual care, and emotional support resources
• Hospital Indemnity coverage available
• Dental and Vision insurance options available
• Accident, Critical Illness, Life Insurance, and Short-Term Disability options available for eligible employees
• Earned Safe & Sick Time
• Employee discount programs

Benefits Upon Permanent Hire

• Paid Time Off (PTO)
• 401(k) with employer match and immediate vesting
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account (HSA)
• Short-Term Disability Insurance

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.