Store Manager

Store Manager Responsibilities Delivering Results Achieve or exceed budgeted net sales and operating profit. Identify opportunities and develop solutions to increase traffic, improve client experience, and support sales and operations teams. Create strategies that support an exceptional client experience and deliver monthly, quarterly, and annual results while maximizing productivity. Plan and execute local events that tie to the community and fuel incremental traffic and sales. Client Experience and Store Culture Understand the Lilly Pulitzer brand framework and embody enthusiasm for the concept, clients, and merchandise. Establish a high‑performance selling environment that emulates the Lilly Pulitzer culture and exceeds client expectations. Create meaningful, lasting relationships with clients by building trust and credibility through extensive product knowledge and community events. Resolve client issues promptly and positively. Leadership Oversee financial management, including control of payroll and expense budgets. Enhance store culture by engaging and inspiring others through Lilly Pulitzer’s Core Values and Core Leadership Qualities. Delegate responsibilities (DOR) to achieve goals and foster team skill development within those DORs. Talent and Team Development Build and coach leadership teams to create high‑performing teams. Motivate staff with a sunny & spirited attitude and provide clear, actionable feedback. Recruit, hire, train, discipline, and evaluate associates, ensuring compliance with company policies. Retain A+ talent and partner with Talent Development to address personnel matters. Operational Excellence Collaborate effectively with cross‑functional partners and colleagues. Maintain inventory integrity and exceptional visual and operational standards as set by the Visual and Retail Operations teams. Qualifications A four‑year college degree is preferred but not required. 5+ years of management experience, preferably in fashion or luxury retail. Full understanding of specialty retail, including business development, visual merchandising, and store operations. Ability to develop and maintain relationships with clients and colleagues. Superior written and verbal communication skills. Excellent problem‑solving and decision‑making abilities. Ability to prioritize multiple tasks in a fast‑paced environment. High level of ownership and responsibility. Proficient in Microsoft and Apple technology. Prior knowledge of XStore & Tulip is a plus. Must be able to lift up to 20 pounds and stay on feet during shift hours. A Little More to Know This full‑time, salaried position is exempt and not eligible for overtime. The average workweek is 40 hours, with potential for flexible hours including nights, weekends, and holidays. The role is based in‑store at a Lilly Pulitzer location and adheres to the company’s Retail Holiday time‑off policy. Annual reviews are conducted, and the position requires compliance with Lilly Pulitzer policies and the Code of Conduct as outlined in the Employee Handbook. Lilly Pulitzer is an equal opportunity employer and does not discriminate based on race, color, sex, gender, gender identity, gender expression, religion, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision‑making, lawful off‑duty use of marijuana, or any other characteristic protected by law. Lilly Pulitzer participates in E‑Verify. #J-18808-Ljbffr Lilly Pulitzer