Lead Security Technician

Lead Security Technician The Lead Security Technician is a highly skilled professional with extensive experience in low-voltage security systems, including intrusion detection, IP CCTV, access control, and fire alarm systems. This individual serves as a trusted advisor to customers, diagnosing issues, recommending solutions, and restoring full system functionality. The role requires strong technical expertise, excellent communication skills, and a commitment to delivering high-quality service and customer satisfaction. Key Responsibilities Diagnose and troubleshoot issues with security systems, including damaged equipment, wiring, and connectivity problems. Repair, replace, and recalibrate malfunctioning components, ensuring systems are fully operational. Perform installation, maintenance, service, and inspections of: Intrusion detection systems IP CCTV systems Access control systems Fire alarm systems (where applicable) Read and interpret system configurations to ensure proper setup and functionality. Test system performance, including communication with monitoring centers, to verify connectivity and reliability. Coordinate and support system inspections and installations as required. Assist and mentor junior technicians, including support on troubleshooting and minor repairs (e.g., battery replacement). Accurately complete service documentation, reports, and customer-facing paperwork. Communicate clearly with customers to explain findings, outline next steps, and provide status updates. Identify system inefficiencies and recommend improvements or upgrades. Provide estimates and quotes for recommended repairs, upgrades, or additional services. Deliver a high level of customer service while acting as a trusted advisor on security solutions. Maintain tools, equipment, and company vehicles in safe and working condition. Follow all safety protocols and company procedures. Perform additional duties as assigned. Required Skills Security system installation and service (intrusion, CCTV, access control, fire alarm) Troubleshooting and diagnostics of low-voltage systems Cable installation, termination, and repair Strong knowledge of commercial security systems and infrastructure Preferred Qualifications 6+ years of experience in the low-voltage or security industry Strong working knowledge of major manufacturer platforms such as Bosch / Radionics, Honeywell, Fire-Lite, Silent Knight, DMP, DSC Well-versed in commercial applications of access control, CCTV, intrusion, and fire alarm systems Valid driver’s license with a clean driving record Ability to pass background and identity verification checks Ability to read and interpret blueprints, schematics, and technical drawings Proficiency with hand tools and power tools Ability to safely operate company vehicles and equipment Ability to climb ladders and perform work at elevated heights Strong communication and customer service skills Experience Level Intermediate to Senior Level (6+ years preferred) Job Type & Location This is a Contract position based out of Las Vegas, NV. Pay and Benefits The pay range for this position is $40.00 - $50.00/hr. Benefits Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Las Vegas, NV. Application Deadline This position is anticipated to close on Jul 1, 2026. Equal Opportunity Employer Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr TEKsystems