Vending Management Inventory Specialist

BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID: 20846 Employment Type: Full Time Job Category: Vending Management Work Location: San Jose, CA

BRIEF POSITION SUMMARY

The VMI Specialist Level 1 is responsible for ensuring customer satisfaction by managing inventory at designated customer sites. This includes product put-away, scanning, replenishment of VMI and vending solutions, Lean (6S) practices, and maintaining functional solution equipment. The role collaborates closely with sales and business development teams to drive customer retention and incremental revenue through effective solution support.

DUTIES AND RESPONSIBILITIES

Maintain appropriate stock levels (min/max) to meet customer demand. Receive, unpack, and put away products at all solution points of use. Perform basic repairs and maintenance on solution equipment to company standards. Use routing software to log and track daily account activities. Build and maintain strong relationships with customer contacts to ensure solution retention. Communicate professionally and promptly with key customer personnel. Promote MSC customer loyalty through solution support and CARE program execution (Clean, Arrange, Relationships, Exceeded Expectations). Maintain 6S standards in all solution areas. Adhere to all safety and compliance protocols. Stay current on MSC's inventory management solutions through ongoing training. Maintain high customer satisfaction ratings. Accurately track time using MSC-approved time management tools. Safely operate and maintain company-assigned vehicle per Fleet Policy. Follow all MSC policies and procedures. Contribute to the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participate in special projects and perform additional duties as required.

QUALIFICATIONS

What You Need High School Diploma or equivalent required. Strong customer service orientation. Excellent verbal and written communication skills. Proficiency in Microsoft 365 and general computer literacy. Ability to work independently with minimal supervision. Strong critical thinking and problem-solving skills. Excellent time management and organizational abilities. Bonus Points If You Have Experience in inventory management or customer service preferred. Relevant military experience is a plus. Familiarity with mobile business applications preferred. Technical and mechanical aptitude is a plus. Other Requirements A valid driver's license may be required. Position requires 80%+ travel. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”). Compensation Compensation starting at $21.50 - $23.00 depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. #J-18808-Ljbffr MSC Industrial Supply Co.