Donation Route Driver (Warehouse)

Job Description

Job Description

Position Reports to: CPC Manager

 

Position Description:

 

The VTS Central Processing Center Driver will help drive VTS profitability through donation pickups and sales of bulk goods.

 

Capability Requirements:  The individual must…

1. Love our Lord and commit to our mission...

We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments. 

2 .  Embody and embrace our values…
Urgent Pursuit
Sacrificial Service
Intentional Development
Clear Communication
Complete Alignment
Excellent Execution

3. Ability to clearly communicate with customers of all types via e-mail and
phone.

4. Provide exceptional customer service to all customers and donors

5. Possess a valid driver’s license

6. Pass a DOT medical exam (paid for by Vapor Thrift Store)

7. Be able to repeatedly lift 50+ pounds over a full-time shift

 

Time Requirements: 

Position will be full-time -40 Hours per week. 

Overtime will be approved on an exception basis by the Chief Business Officer.

 

Travel Requirements:

Extensive daily local travel is required in a Vapor Thrift Store vehicle (up to one hour radius from stores), in addition to once monthly staff meetings (within 20 mins of the store).

Equipment Requirements/Regulatory  

• Position requires a DOT health certification annually.
• Position requires clear Motor Vehicle Report.
• Employee must complete and pass Forklift Certification Training and be Certified.

Position Duties:

 

The VTS Central Processing Center Driver will help drive VTS profitability through donation pickups and sales of bulk goods.

1.  Excellent Customer Service

• Greet every customer and treat them with respect, optimism and joy at all times
• Answer any and all questions for customers
• Assist with any customer needs
• Properly thank each customer for their business and donation
• Escalate any customer service needs to Assistant Store Managers or Store Manager as needed
• Share the vision and mission of Vapor Ministries with customers

2.  Oversee Bulk Processing

• Transfer all bulk/rag loads from all VTS store locations
• Oversee warehouse operations/space at CPC
• Track bulk inventory and coordinate with CBO on the scheduling of bulk sales
• Schedule truck maintenance with CBO, as needed
• Maintain and ensure compliance with all applicable OSHA requirements
• Inspect and report any maintenance needs of all material handling equipment
  

3.  Donation Pick Ups

• Handle all donation pick-up requests, call donors, schedule pick-ups, evaluate items, load and transport to appropriate VTS location.
• Oversee warehouse operations/space at CPC

4.   Opening/Closing

• If scheduled to open/close, perform and complete opening/closing checklist procedures
  
• Assist in opening/closing of retail store, if needed

5.    Housekeeping

• Ensure a properly organized workspace during operating hours
• Maintain organized, clean and safe working area in bulk sales/processing areas

Disclaimer:
Other duties may be assigned as necessary on a temporary and infrequent basis.