Category Manager - Indirect (IT & Facilities)

We Make Life More Rewarding and Dignified

Location : Libertyville
Department : Operations


Summary

Own the strategy, sourcing execution, contracting, supplier performance, and stakeholder engagement for Indirect IT and Facilities categories (e.g., IT hardware & software, implementation professional services, telecom, IT services, cloud/SaaS, cybersecurity; facilities management services, real estate support services ie construction projects ). Deliver savings and value beyond price, ensure service continuity and performance, and strengthen policy compliance across the P2P lifecycle (Coupa + related tools).

This position is based in Libertyville,IL with an onsite requirement of 4 days in office weekly.

Responsibilities

Category Strategy & Planning

• Build and refresh multi year category strategies for IT and Facilities aligned to functional goals and enterprise policies.
• Segment spend (addressable vs non addressable), rationalize supplier bases where appropriate and define preferred suppliers, catalog programs, and sourcing channels.
• Partner with IT and Facilities leadership to understand demand roadmaps, technology or site plans, and upcoming investment priorities.
• Proactively identify cost, risk, and service improvement opportunities tied to infrastructure, service models, and asset lifecycles.

Sourcing & Contracting (S2C)

• Support RFx activities (RFI/RFP/RFQ), competitive events, and negotiations across IT and Facilities scopes; document award decisions and total cost models.
• Draft and execute contracts with Legal using the Global Contract Management framework, incorporating: pricing protections and indexation where applicable, service level agreements (SLAs) and performance KPIs and termination, data protection, audit, and security requirements.
• Ensure sourcing decisions align with category strategy, budget/AFE approvals, and enterprise risk posture.

Stakeholder & Supplier Management

• Act as the primary procurement partner to IT, Facilities, Finance, and Global Operations for category strategy, sourcing plans, and supplier governance.
• Lead supplier performance reviews focused on service quality, uptime, responsiveness, innovation, and cost management.
• Support change management for new suppliers, tools, technologies, or service models, ensuring smooth transitions and stakeholder adoption.
• Coordinate with IT Security, Compliance, and Facilities leadership on risk, resilience, and supplier controls.

Governance, Compliance & Systems

• Drive compliance with Indirect Procurement policies, approval workflows, and preferred supplier usage.
• Ensure accurate category setup, contract visibility, and spend tracking within Coupa and related systems.
• Maintain documentation standards for sourcing decisions, contracts, and supplier performance.

Specialized Skills/Technical Knowledge

• Develop, maintain, and execute category strategies for assigned IT and Facilities spend areas, integrating cost, risk, supplier performance, and business demand considerations.
• Lead and support sourcing and contracting activities (RFx, negotiations, supplier selections, contract execution) for IT and Facilities services, equipment, software, and infrastructure-related spend.
• Analyze spend data, supplier proposals, and cost models to support fact based decision making and value delivery.
• Collaborate effectively with IT, Facilities, Finance, Legal, Compliance, and Operations stakeholders to align procurement strategies with business objectives.
• Establish and manage supplier performance expectations, including service levels, KPIs, issue resolution, and continuous improvement initiatives.
• Ensure compliance with Indirect Procurement policies, approval thresholds, and P2P processes, including proper usage of Coupa and contract management tools.
• Communicate clearly and professionally with internal stakeholders and suppliers, including facilitating meetings, presentations, and negotiations.
• Identify and proactively manage supply, cost, service, and contractual risks within assigned categories.
• Support change management efforts related to new suppliers, technologies, service models, or sourcing approaches.
• Maintain accurate documentation for sourcing decisions, contracts, and supplier performance reviews.
• Exercise sound judgment and discretion when handling confidential commercial, financial, and contractual information.

Essential Functions of the Role

• Communicate effectively via email, phone, and virtual platforms.
• Collaborate across departments to support organizational goals.
• Participate in cross-functional meetings and initiatives.
• Maintain and analyze data using tools like Excel, SAP, or HRIS systems.
• Prepare reports and dashboards for internal stakeholders.
• Ensure data accuracy and confidentiality in compliance with company and legal standards.
• Manage multiple priorities and deadlines in a fast-paced environment.
• Lead or support special projects aligned with departmental objectives.
• Serve as a point of contact for internal and external stakeholders.
• Resolve inquiries and issues with professionalism and discretion.

Education & Work Requirements

• Bachelor's Degree with 5-8 years of related experience

Education & Work Preferences

• Bachelor's degree in Business, Supply Chain, Information Technology, or a related field.
• Prior experience supporting or contributing to sourcing and contracting efforts for IT and/or Facilities categories, such as hardware, software, managed services, or facilities services.
• Demonstrated exposure to RFx processes, contract reviews, and supplier negotiations in a structured procurement environment.
• Familiarity with supplier performance management concepts, service levels, and issue resolution frameworks.
• Experience operating within formal procurement policies, approval thresholds, and P2P systems (e.g., Coupa, SAP).
• Exposure to multi site or global organizations preferred.
• Experience with SAP - HANA S4
• Coupa Platform Certification
• Project Management Certification

Competencies

• Be Agile - Innovates and adapts quickly, approaching change with curiosity while persisting through obstacles.
• Be Customer Centric - Considers the needs, experiences and feedback of customers in all we do.
• Be People-Focused - Builds trust and collaborates with an inclusive and empathetic approach.
• Be Performance Driven - Operates with an ownership mindset, driving meaningful outcomes.
• Live The Schneiders' Legacy, Our Noble Purpose - Passionately serves Our Mission and Vision, while demonstrating the Immutable Principles.

Benefits Statement

Our Total Rewards package in aggregate is above market and includes competitive pay, paid time off programs, peer-to-peer recognition, health and life insurance, wellness programs and incentives, and generous retirement savings.

• The anticipated base pay range for this position is $130,000 - $145,000 yearly. The actual salary varies based on applicant's location, education, experience, skills, abilities, and other legitimate business factors.
• This position is also eligible to participate in the Hollister Bonus Plan.
• The Company's health and welfare benefits include medical, prescription, dental, vision, spending/savings accounts, disability, company paid (parental and caregiver) leaves, statutory leaves/disability programs, accident, life, wellbeing, education assistance, adoption assistance, and voluntary benefit programs.
• The Company's 401(k) Retirement Savings Plan includes: auto-enrollment, ROTH, vesting and eligible participants "safe harbor" matching contributions.
• The Company's paid time off benefits include: 11 paid holidays, paid vacation based on length of service and exempt/non-exempt status, and sick days based on statutory requirements and/or exempt/non-exempt status.
• The Company's additional benefits include: education assistance and adoption assistance benefit programs.

EOE Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Req ID: 36004

EOE Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Req ID: 36004