Senior Advisor - Enterprise Solutions & Architecture, Enterprise Service Management

Why WWT At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does for our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world‑class culture, generous benefits, and by delivering cutting‑edge technology solutions for our clients. Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world’s most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities. With over 14,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT’s culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and creating a great place to work for all. What is the Solutions Consulting & Engineering Team and why join? Solutions Consulting & Engineering is an organization that is customer‑focused and solutions‑led. We deliver end‑to‑end and emerging solutions to drive customer satisfaction and increase profitability and growth. Our world‑class management consulting, delivery excellence, and engineering brilliance enable our success. We embody the OneWWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customer’s problems. Our goal is to bring together business acumen with full‑stack technical know‑how to develop innovative solutions for our clients’ most complex challenges. Job Summary The Senior Advisor is a business‑outcome‑focused consulting leader within WWT Engineering Services. You will shape and win opportunities alongside the Principal Advisor and Sales, then ensure delivery excellence by guiding engineering and architecture teams to execute against clearly defined outcomes, scope, and success measures. The role blends presales leadership, solution design, delivery governance, and practice development to drive transformational results across technology and organisational change. Key Responsibilities Presales & Solution Leadership Lead customer discovery, outcome definition, and value hypothesis shaping; translate business drivers into feasible architectures, delivery approaches, and investment cases (TCO/ROI), working in lock‑step with the Principal Advisor. Orchestrate solution strategy, estimates, risk and dependency analysis, and the creation of SoWs/proposals with clear scope, deliverables, and acceptance criteria; ensure proposals balance customer value with delivery and commercial risk. Facilitate workshops, PoVs/PoCs, and ATC‑enabled evaluations to evidence approach and de‑risk decisions prior to commitment. Delivery Excellence & Governance Provide day‑to‑day solution ownership during execution, ensuring fidelity to the sold intent and measurable outcomes; partner through the Two‑in‑the‑Box model with PMO for planning, RAID management, change control, and stakeholder comms. Guide architects and engineers across discovery, design, build, transition, and operate phases; ensure methodical hand‑offs, quality, and standards adherence. Maintain continuity from presales to delivery by supporting or deputising the Principal Advisor as needed to preserve context and reduce delivery risk. Business‑Outcome Solutioning for Technology & Organisational Transformation Shape target operating models, capability roadmaps, and transformation backlogs that span people, process, technology, and data; align solution increments and milestones to business KPIs. Advise on change enablement (communications, training, adoption) to accelerate time‑to‑value and sustain outcomes beyond go‑live. Practice Development & Reuse Contribute to ES&A offerings, methods, templates, and accelerators; convert bespoke engagement work into reusable artefacts and collateral. Mentor consultants, architects, and engineers; uplift presales discipline inside ES and raise delivery maturity through coaching and reviews. Cross‑Functional Collaboration Partner with Sales, TD&E, PMO, Regional Management, and other delivery verticals to ensure coherent account strategies and smooth execution. Act as a trusted adviser to senior customer stakeholders; present complex topics clearly, challenge constructively, and influence decisions at executive level. Qualifications Essential Proven track record (typically 8‑12+ years) in technology consulting/architecture and delivery leadership across enterprise programmes. Familiarity with operating model design and organisational change methods. Strong presales experience: discovery facilitation, solution shaping, estimation, SoW/proposal authorship, and risk/commercial governance. Demonstrated delivery governance in complex, multi‑workstream engagements; adept at RAID, change control, and quality assurance alongside PMO. Excellent executive communication and stakeholder management skills; able to translate between business and technical audiences and drive consensus. Desired Depth in one or more domains (e.g., cloud, networking, security, workplace, data/AI, platforms) with the breadth to integrate across the stack. Relevant certifications (e.g., TOGAF, ITIL, PMP/PRINCE2, cloud/provider credentials) are a plus. Measures of Success Presales impact: qualified pipeline influenced, win rate, proposal quality, estimate accuracy, time‑to‑proposal. Delivery outcomes: on‑scope/on‑budget/on‑time engagement delivery, outcome attainment vs. success criteria, change request hygiene, risk burn‑down. Customer value: CSAT/NPS, executive sponsorship strength, referenceability. Practice health: reuse contributions, offering/accelerator uptake, mentoring and capability uplift across ES&A. Working Model Operate in close partnership with the Principal Advisor through presales and into delivery to maintain context and ensure outcome continuity; collaborate day‑to‑day with engineers and architects to govern scope, quality, and risks. Engage across discovery, design, build, transition, and operate phases in line with ES delivery methodology and WWT standards. Travel Requirement Travel up to 25‑50% depending on engagement and customer needs. Want to learn more about Solutions Consulting & Engineering? Check us out on our platform: Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $118,000.00 to $177,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay. Benefits Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all! 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