Logistics Coordinator

L2 Logistics Coordinator

Interested in joining a dynamic and growing 3PL as a L2 Logistics Coordinator where lots of engineering challenges await? Our El Paso, TX team is working on continuous improvements, operational efficiencies and layout, and is looking for a motivated and experienced colleague with a strong background in supply chain management.

Pay: $26.50 an hour

If you are a results-oriented, team-player with a track record for providing top-tier customer service and possessing a "can-do" attitude and you find yourself excited for the possibility of expanding your role within the Company at this time - then we want to hear from you and how you might contribute to the further growth of the team within this role!

About the Role

How you will contribute:

Support Data Center Operations including but not limited to receiving, storing, and shipping material.

Handle customer queries, escalations & a large volume of day to day reports through the life cycle of customer orders.

Build a close working relationship with the FTEs through understanding their day to day business requirements and servicing accordingly.

Ensure customer & carrier performance reports are completed weekly/monthly and submitted on time and with accurate content.

Maintain accurate records and metrics, perform audits as necessary.

Identify, document, and implement Opportunity For Improvements (OFI)

Apply scheduling, planning, and coordination activity to support product inbound and outbound operations.

Maintain a strong working knowledge of all operating systems pertaining to work area.

Ability to communicate both internally and externally with the customers and stakeholders.

Process order set up via preferred internal system to include but not limited to EDI feeds or manual creation.

Ensure orders are picked and processed timely to meet KPI requirements and help monitor and ensure proper inventory levels per customer expectations.

Other duties as assigned.

Responsibilities

Conduct operational audits for FacOps

Review work orders including blocked work order details

Point of contact for escalations and/or urgent orders

Review open tasks and provide updates as needed

Conduct order tracking and material delivery analysis using shipment tracker

Complete required training

Complete Vendor Managed Inventory (VMI) ordering, management, and invoice tracking

Place EPP orders

Other duties as assigned

Qualifications:

Ability to push, pull, or lift up to 50 lbs.

Customer service background in logistics or planning with ability to build a relationship with the customer and handle problem resolution in timely manner.

Word, Excel, Outlook knowledge with strong emphasis on Excel (V Look Ups, Pivot Table is a plus) used for tracking and analysis.

Ability to adapt and work in an ever changing, stress induced changing environment.

Ability to multitask effectively.

Experience operating a forklift, electric tug, and/or pallet jack.