Automation Technician

Austin 1130 Rutherford Lane Suite 100 Austin, TX 78753, USA We’re seeking driven, curious people who bring energy to what they do and see challenges as opportunities to learn and improve. Our team of co-owners values enthusiasm, creativity, and a growth mindset, and we’re committed to putting those qualities to work on solutions that matter. If you’re ready to grow and make an impact, we’d love to be on your team. How you’ll make an impact Support Client Hotline acting as first point of contact, escalating calls when needed, supporting: Sim Swaps, Signal checks FSR, Signal check fabricator, wiring issues. Monitor Client Tech support email and alerts Document FAQ’s and create a Procedure log and tech notes Manage multiple SIM site activation and deactivation activities Maintain IT tickets Safely and efficiently onboard and offboard assets as required by production needs Rolling out/Pushing PLC and Moxa Tosibox Updates Ensure Telecontrol server is maintained VPN Hardware refurbishment, testing, and returns Manage Starlink and Hughes satellite site Panel shop coordination to NAT (Name Address Translation) & Naming Moxa devices on new builds Keep Asset management database current and secure Firmware kits – in shop Skills you’ll need High proficiency in reading and troubleshooting electrical schematics. Previous experience in material management and maintaining a neat work environment. Demonstrated expertise in organizing and managing project-specific materials. Careful handling of expensive equipment and showcasing a high level of responsibility. Effective collaboration with engineering staff, demonstrating the ability to complete projects on schedule. Here’s what will set you apart Base level knowledge of Electrical and Automation products, including but not limited to PLC’s, IO’s, Safety Devices, Enclosures, Motor Starters, Variable Frequency Drives, Pneumatics, Sensors, Panelboards, etc. Basic understanding of electricity, panel design/wiring, manufacturing/OEM experience The Rewards Employee Stock Ownership Plan (ESOP) Competitive Pay Medical, Dental and Vision Insurance Package Employer Paid Life Insurance Paid Time Off and Holiday Pay About AWC As employee co-owners, we’re driven to do more than complete tasks; we build fulfilling careers by challenging assumptions and continually raising the bar. We embrace creative, innovative approaches to deepen our expertise and deliver real value to our customers. We partner strategically with many of the world’s most recognized technology brands to help engineering, reliability, and maintenance teams solve complex problems. As experts in our partners’ technologies, we’re equipped to properly size, select, configure, and support the right solutions. Our goal is simple: combine caring, knowledgeable people with innovative technologies to help our customers succeed. How We Win Together We are committed to solving customer problems and welcome team members that want to be the trusted resource to those looking for a partner who out-knows, out-cares, and out-serves everyone else. Every day, we strive to deliver on our mission to empower people to make the greatest positive impact for the communities and families we serve together. Our Winning Together culture starts with a shared commitment to building an environment of inclusiveness, trust, and mutual respect. We know that when people like you are safe to pursue your passions, to learn, to serve, and to share in the rewards from our combined efforts, then we are winning together. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr AWC, Inc.