Business Office Manager

Business Office Manager at Complete Care at MarcellaAre you an experienced healthcare business professional with a passion for leadership, organization, and exceptional customer service? Complete Care at Marcella is seeking a dedicated Business Office Manager to oversee the daily operations of our business office and help create a positive experience for our residents, families, and team members.As the Business Office Manager, you'll play a critical role in supporting the financial and administrative success of Complete Care at Marcella. Working closely with facility leadership, you'll manage key business functions, ensure operational efficiency, and help deliver the outstanding service our residents and families deserve.If you're ready to take the next step in your career with an organization committed to excellence in long-term care, apply today to become the next Business Office Manager at Complete Care at Marcella.Schedule & BenefitsFull-time, Days, Manager On-duty weekend rotationWork Today; Get Paid Today optionComprehensive benefits package for full-time employees including health, dental, vision and paid time off (PTO)Opportunities for career advancementQualificationsPrevious Business Office Management experienceAssociate's/Bachelor's degree in Business or Accounting strongly preferredExperience in Long Term Care accounting preferredExperience with CMS preferredExperience with PointClickCare preferredExperience in third-party billing and collections: Medicare, Medicaid and private insurances in a long-term care settingExperience with Medicaid Pending processKnowledgeable of Medicare billing requirements and regulationsKnowledge of reimbursement system, allowable services and documentation required to ensure accurate billingResponsibilitiesRecord cash receipts in the proper accountMaintain necessary billing and financial information in resident filesMaintain resident trust accounts and balances monthlyWork efficiently and communicate with corporate billersCoordinate all collection efforts in collaboration with the nursing home AdministratorMaintain accurate records of incoming payments with addresses, telephone numbers, etc.; explain bills to residents as necessary and maintain appropriate back-up recordsMaintain system for recording accounts receivablesMaintain confidentiality of all informationMaintain effective communication with residents, families, facility staff and business office staff membersWork with residents to qualify for MedicaidAt Complete Care at Marcella, we believe our employees are the foundation of our success. We foster a collaborative, supportive work environment where your expertise is valued, your professional growth is encouraged, and your contributions make a lasting difference every day.Complete Care at Marcella is an equal opportunity employer.