Service Pick-up & Delivery Specialist- Johnson Genesis of Cary

Job Description

Job Description

Johnson Genesis of Cary is looking for a friendly, driven, confident individual with a positive attitude to fill the role of our Service Pick-up & Delivery Specialist.
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Johnson Genesis of Cary is a member of Johnson Automotive one of the fastest growing automotive companies in the Triangle. Johnson Automotive has earned a reputation for outstanding customer service and first-class operation by hiring top performers that are eager to elevate our guests' experiences.
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Essential Responsibilities:

Service

• The Product & PUD specialist will be expected to pick-up and deliver guest personal service vehicle at their preferred location
• Pick-up & Deliver the Loaner Vehicles
• Make sure the Guest’s and Loaner Cars exceed the guest expectations upon delivery and Pick-up
• Follow the Johnson Genesis of Cary PUD and Loaner Procedure
• Perform walk around and sign Loaner Car Agreement
• Perform walk around and sign with guest the Guest Car & Loaner Damage Disclosure
• Use loaner apps
• Always be on the look-out for ways to take the customer experience to the next level (Favorite Flower, Drink, Restaurant, Pest’s name/ toy, Band… Put in customer’s profile)

General Requirements:

• Sales License (application will be provided)
• Notary License (training will be provided)
• Up-to-dated on all Product knowledge
• All Genesis Training done in first 30 days of hire and continuously maintained at 100% complete
• Hours 5 days per week or 40 hours per week SAT-FRI. EXACT HOURS WILL BE SET BE THE GM
• Clock-in and Clock-out for Lunch
• Proficient knowledge and use of Genesis and Johnson Automotive technology
• Wear Johnson Genesis of Cary Uniform (Genesis Polos (3 will be provided; additional will need to be purchased) with Dress pants and shoes; for Cold and foul weather, a Johnson Genesis of Cary approved Jacket will be provided)
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Safety Matters: all employment offers are contingent upon satisfactory completion of a Background Check, Drug Test, and clean Motor Vehicle Report.

• Paid Holidays
• Paid Time Off
• 401(k) with Match
• Referral Program
• Employee Discounts

Benefits following 60 days of employment:

• Medical (3 choices), Dental (2 choices), Vision Insurance
• Employer-Paid and Voluntary Life Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness and Hospital Insurance
• Healthcare and Dependent Care Savings Accounts
• Employee Assistance Program
• Pet Insurance, WillPrep Services, Travel Aid

Johnson Automotive E-Verify’s and is an Equal Opportunity Employer.

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