Service Warranty Administrator

Join the Opening Team at Parkway Kia South | Automotive Service Warranty Administrator Parkway Kia South is preparing to open its doors, and we’re looking for an organized, customer-focused Service Administrator to join our founding team. This isn’t just another dealership job—it’s an opportunity to help build one of Texas’ newest Kia dealerships from day one. As part of the Parkway Family Auto Group, you’ll join an established, family-owned organization while helping create a best-in-class Parts Department that supports our technicians, service advisors, wholesale customers, and retail guests. Whether you’re an experienced Automotive Warranty Administrator, Service Warranty Clerk, or Service Warranty Claims Specialist this is an exciting opportunity to grow your career in a brand-new, state-of-the-art dealership. Job Summary: As an Experienced Warranty Administrator at Parkway Kia South you will be responsible for managing and processing warranty claims for Chevrolet vehicles. This role requires attention to detail and a deep understanding of warranty policies and procedures. About Us: Parkway is locally owned and operated. We have been in the Houston area for more than 40 years. We have three locations… Parkway Chevrolet, Parkway Family Kia, and Parkway Family Mazda. We operate elite, state-of-the-art service departments. Responsibilities:

• Process warranty claims accurately and efficiently
• Communicate with factory regarding warranty issues
• Maintain detailed records of warranty claims and approvals
• Maintains and files repair orders; lists missing documents.
• Collaborate with service advisors and technicians to ensure accurate claim submissions
• Stay up-to-date on Chevrolet warranty policies and procedures
• Assists with any clerical needs as directed by the fixed operations manager or the controller.
• Provides clerical assistance to parts and service departments.

Qualifications and Skills:

• 2 years of vehicle warranty administration required, preferably in a Chevrolet dealership
• Valid Driver's License required.
• High School Diploma or GED minimum required education.
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal abilities
• Proficiency in relevant software and systems

Benefits:

• Competitive compensation
• Opportunities for advancement
• Healthcare benefits
• 401(k) plan
• Paid PTO

Job Type: Full-time, In person Schedule: Monday to Friday Parkway Family Auto is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.