Account Coordinator

Position: Account Coordinator

Office Environments is seeking a proactive, detail-oriented, and organized Account Coordinator to join our team. The ideal candidate will have experience in the commercial office furniture industry and a strong understanding of client service, order management, and project coordination. This role plays an important part in supporting our Account Executives and ensuring a seamless experience for our clients.

This is a hybrid position. Two days per week may be worked remotely following the completion of training.

Essential Duties and Responsibilities:

• Provide day-to-day support to Account Executives.
• Generate accurate quotes and budget proposals for projects.
• Place, track, and manage orders and deliveries. Procurement experience is required.
• Collaborate with Sales, Design, and Project Management teams to ensure seamless project coordination.
• Maintain a high level of accuracy across all client quotes and orders.
• Communicate professionally with clients, vendors, and internal teams.
• Build and maintain product knowledge across key product lines.
• Provide consistent updates to team members on active quotes and projects.
• Invoice clients accurately and coordinate with Accounting to ensure proper billing.
• Follow internal OE processes and documentation standards.
• Prioritize tasks effectively with minimal supervision and demonstrate strong time management.
• Take on additional workload and responsibilities as needed to support team success.
• Support peers, assist with training new hires, and share product and process knowledge.
• Identify and resolve problems proactively to ensure client satisfaction.

Qualifications:

• Minimum of 3 years of experience in the commercial office furniture industry.
• 3+ years of experience in an Account Coordinator or related client service role.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Experience preparing quotes and working with manufacturer pricing structures.
• Excellent multitasking and organizational skills.
• Strong attention to detail and accuracy.
• Proven ability to work effectively in a collaborative team environment.
• Self-starter with the ability to manage multiple priorities and meet deadlines.

Ideal Candidate:

You are a highly organized and collaborative team player who thrives in a fast-paced environment. You take pride in your work, have a strong attention to detail, and can manage multiple projects while maintaining accuracy. You are proactive, dependable, and comfortable working independently while knowing when to ask questions or seek support.