PRN Customer Service Representative - Pediatrics Primary - Travels Locations

$20.75 per hour

Full-time

Lee Health

Cape Coral, FL

Location: Cape Coral Center for Women and Children -650 Del Prado BlvdCape Coral FL 33990

Department: HOD HB Peds Primary - Cape

Work Type: PRN

Shift: Shift 1/7:00:00AM to 7:00:00AM

Minimum to Midpoint Pay Rate: $20.75 - $20.75 / hour

Summary

PRN Customer Service Representative Golisano Pediatrics

Lee Health | Multiple Southwest Florida Locations

Pay Rate: $20.75 per hour (Set Rate)

Looking for a flexible healthcare opportunity that fits around your schedule?

Lee Health is seeking a PRN Customer Service Representative to support our Golisano Pediatrics practices throughout Southwest Florida. This role is ideal for individuals who enjoy variety, thrive in a fast-paced patient care environment, and are available to work on an on-call, as-needed basis .

What Does PRN Mean?

This Is a PRN (as-needed) Position, Which Means:

You will work on call as staffing needs arise.
Hours are not guaranteed.
You must have the flexibility to accept shifts during operational needs.
This position is not benefit eligible.

Schedule

Availability Is Required To Work

Any day of the week, including weekdays and weekends
Between the hours of 7:00 AM and 7:00 PM

Flexibility is essential, as schedules are based on business and patient care needs.

Locations

PRN Customer Service Representatives may be scheduled to work at any of the following Golisano Pediatrics locations:

Cape Coral Hospital 650 Del Prado Blvd., Suite 107 Cape Coral, FL 33990
Coconut Point 23450 Via Coconut Point, Suite H Estero, FL 34135
Franklin Park 2330 Henderson Ave., Suite 200 Fort Myers, FL 33916
Harbor Blvd. 2525 Harbor Blvd., Suite 204 Port Charlotte, FL 33952
Lehigh Acres 260 Beth Stacey Blvd., Suite 110 Lehigh Acres, FL 33936
Page Field 4751 S. Cleveland Ave. Fort Myers, FL 33907
Bayshore Road 22655 Bayshore Road, Suite 120 Port Charlotte, FL 33980
Bimini Square Pediatrics Primary & Specialty Care 414 Cape Coral Parkway E., Suite 103 Cape Coral, FL 33904

Why Join Lee Health?

Even in a PRN role, you'll become part of an organization dedicated to compassionate care and exceptional service. You'll gain valuable experience across multiple pediatric practices while working alongside supportive healthcare professionals who make a difference in the lives of children and their families every day.

If you're seeking a flexible opportunity and enjoy working in a dynamic pediatric environment, we'd love to hear from you.

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Cape Coral