Project Manager/ Program manager

5 open roles 2 open project managers and 3 open program managers

Dallas, TX

50 C2C for Program Manager

40 for Project manager

Kyndry 1 year contract
USC GC H4-EAD GC-EAD

Hope all is well. I have 2 open Project Manager roles and 3 Program Management positions for Kyndryl's internal team I could use some additional support on. Details below, please let me know if you have any questions or have candidates available for the roles.

Who We Are

At Kyndryl, we design, build, manage, and modernize the mission-critical technology systems the world depends on every day. Our people help customers navigate complex business and technology transformations while delivering measurable business, operational, and financial outcomes.

Role Summary

We are seeking an accomplished and commercially minded Project Manager to take end-to-end accountability for customer-facing and internal initiatives of increased scale, risk, and complexity. This role owns integrated delivery performance across scope, schedule, cost, quality, resources, risk, and benefits, and is expected to convert project data into timely management decisions.

The Project Manager will establish and enforce a fit-for-purpose delivery approach using predictive, Agile, or hybrid practices; maintain auditable governance and baselines; lead financial planning and controls; and proactively protect revenue, margin, cash flow, and contractual commitments. The role serves as the primary point of accountability for delivery, customer communications, financial accuracy, and recovery action when performance deviates from plan.

Key Responsibilities

Project Leadership and Delivery Accountability

Lead technology, infrastructure, cloud, application, consult, and transformative projects through the full lifecycle, from business case and kickoff through transition, acceptance, and closure.

Translate contractual commitments and business objectives into an integrated delivery plan with measurable outcomes, work breakdown structure, dependencies, milestones, resource assumptions, and acceptance criteria.

Own project performance and make timely trade-off recommendations across scope, schedule, cost, quality, risk, and customer value.

Establish clear workstream accountability, decision rights, escalation paths, and operating cadence across cross-functional and geographically dispersed teams.

Lead corrective-action and recovery planning when performance deviates from approved baselines.

Financial and Commercial Management

Own the project financial plan, including budget development, cost baseline, resource demand, revenue and expense forecasts, contingency, cash-flow considerations, and financial assumptions.

Maintain accurate monthly forecasts and explain variances across actuals, commitments, estimate to complete, estimate at completion, revenue, margin, and utilization.

Use earned value management or equivalent performance measures, where appropriate, to integrate scope, schedule, and cost information and forecast project outcomes.

Partner with Finance, Commercial, Sales, and Delivery leaders to validate financial data, billing readiness, contractual milestones, and cost-to-complete.

Identify financial risks early; quantify exposure; preserve planned margin; and implement corrective actions for overruns, under-recovery, leakage, or delayed billing.

Evaluate change requests for scope, schedule, resource, commercial, and margin impact before approval, and maintain traceability from decision through forecast and contract updates.

Prepare concise financial narratives and decision-ready reporting for governance forums and executive stakeholders.

Project Management Methodology and Governance

Select, tailor, and consistently apply predictive, Agile, or hybrid delivery methods based on customer needs, contractual structure, risk, and delivery complexity.

Establish and maintain core management artifacts, including charter, integrated plan, RAID log, stakeholder and communication plans, quality plan, change log, decision log, financial baseline, benefits measures, and closure records.

Apply disciplined planning, estimating, sequencing, critical-path, dependency, and change-control practices while preserving appropriate agility.

Run stage gates, health checks, retrospectives, and lessons-learned reviews; ensure decisions, approvals, and exceptions are documented and auditable.

Use delivery metrics and trends to assess health, test assumptions, improve predictability, and drive continuous improvement.

Promote consistent PM standards, coach team members on methodology, and contribute reusable practices, templates, and lessons to the broader profession.

Stakeholder, Customer, Risk, and Team Leadership

Serve as the authoritative point of contact for project status, commitments, decisions, financial position, risks, and recovery actions.

Lead governance reviews and executive communications with transparent, evidence-based reporting and clear decisions required.

Build trusted customer and internal relationships while constructively challenging unrealistic assumptions, uncontrolled scope, and delivery risks.

Maintain active risk, issue, dependency, and opportunity management with accountable owners, due dates, financial exposure, and escalation thresholds.

Lead and motivate cross-functional teams; resolve delivery conflicts; coach project coordinators and developing project managers; and reinforce accountability and inclusive collaboration.

Coordinate operational readiness, transition, acceptance, benefits ownership, and formal project closure.

Required Skills and Experience

3+ years of progressively responsible project management experience, including ownership of complex customer-facing technology or transformation initiatives.

PMI Project Management Professional (PMP) certification in good standing.

Prior experience working as a PM for an enterprise software vendor/SaaS vendor or a technology consultancy firm.

Demonstrated command of predictive, Agile, and hybrid delivery methods, with the judgment to tailor governance and controls to the engagement.

Strong project financial-management experience, including budgeting, forecasting, variance analysis, estimate to complete, estimate at completion, revenue, cost, margin, cash-flow awareness, and change economics.

Experience establishing and governing scope, schedule, cost, resource, risk, quality, change, and benefits baselines.

Ability to interpret contracts, statements of work, milestones, assumptions, dependencies, and acceptance criteria and translate them into executable controls.

Advanced executive communication, negotiation, facilitation, and stakeholder-management skills.

Strong analytical judgment and demonstrated ability to lead recovery actions in high-pressure delivery environments.

Proficiency with enterprise scheduling, collaboration, financial, resource-management, and reporting tools.

Preferred Qualifications

Experience managing multi-workstream or multi-vendor engagements with material revenue, cost, and delivery risk.

Working knowledge of earned value management, benefits realization, capacity planning, and commercial delivery models.

Agile, Scrum, Lean, ITIL, or additional PMI certification.

Experience in enterprise technology transformation, managed services, cloud, infrastructure, application modernization, or consulting environments.

Experience developing project managers and improving organizational PM maturity.

Success Measures

Delivers agreed outcomes with controlled scope, predictable milestones, required quality, and documented customer acceptance.

Maintains accurate forecasts and achieves approved revenue, cost, margin, cash-flow, and budget objectives.

Identifies adverse financial and delivery trends early and closes corrective actions within agreed timeframes.

Demonstrates consistent use of fit-for-purpose PM methodology, governance, controls, and auditable delivery artifacts.

Provides transparent executive reporting that enables timely decisions and builds customer confidence.

Develops team capability, improves delivery predictability, and contributes reusable practices to the Project Management Profession.

Program Manager Job Description:

The Program Manager is responsible for delivering strategic, multi-project programs that create measurable value for Kyndryl and our customers. This role manages all aspects of a program with significant business, technical, commercial, and organizational dependencies to achieve agreed outcomes for stakeholders. Understands the interdependencies and dynamics among projects, partners, stakeholders, contractual commitments, and the broader delivery environment. Anticipates and manages risk by identifying, assessing, and mitigating factors that may affect program performance and outcomes. Defines and operates effective program governance, monitors performance, drives timely decisions, and adapts plans as requirements or business conditions change. Manages the expectations and needs of senior stakeholder groups through a clear and effective communication strategy.

The Program Manager leads multiple related, cross-functional projects that may span business units, geography, technologies, and delivery partners. By directing project managers and workstream leads, this role ensures that each project remains aligned with the program's strategic and commercial objectives and is delivered on time, within budget, and to the expected quality. Using data, analysis, and sound judgment, this leader anticipates trends, evaluates trade-offs, and influences outcomes across the program. The role establishes objectives, milestones, integrated schedules, financial controls, and resource requirements; assembles and leads an end-to-end team with the required capabilities; and provides ongoing direction, mentoring, and coaching to project managers and technical teams. Decisions have material impact on customer satisfaction, financial performance, delivery confidence, and successful program outcomes. The Program Manager also ensures disciplined coordination, communication, and collaboration among project teams, partners, customer teams, stakeholders, and sponsors.

Key Responsibilities

Strategic Leadership & Governance: Translate customer and Kyndryl objectives into a clear program vision, success measures, integrated roadmap, and governance model. Provide concise updates and recommendations to senior leadership and executive sponsors.

End-to-End Service Integration: Lead active collaboration across delivery teams, practices, partners, suppliers, and customer organizations to achieve an integrated outcome, including dependencies beyond directly contracted scope.

Program Delivery: Direct multi-project, cross-functional programs across geographies and technologies while maintaining alignment to scope, schedule, quality, contractual commitments, and business outcomes.

Risk & Issue Management: Establish program-level risk, issue, dependency, and decision management; drive mitigation, escalation, and recovery actions when delivery is threatened.

Financial Stewardship: Manage program financial performance, including budgeting, forecasting, resource planning, cost control, change control, and achievement of customer and Kyndryl financial objectives.

Stakeholder Engagement: Build trusted relationships with senior customer and internal stakeholders, sponsors, partners, and suppliers; maintain confidence through transparent communication, effective negotiation, and timely decision support.

Change & Benefits Leadership: Drive adoption, benefits realization, continuous improvement, and sustainable change across the program while keeping teams focused on measurable outcomes.

Senior-Level Responsibilities: Lead governance forums, present program performance and recommendations, mentor project managers, contribute reusable assets and lessons learned, and strengthen program management capability across the organization.

General Skills

The Program Manager is an accomplished leader who applies deep program management expertise to new challenges, evaluates alternative points of view and trade-offs, and makes timely decisions with incomplete information. This individual is composed and resilient under pressure, commercially aware, and accountable for outcomes. Equally important, the Program Manager demonstrates a growth mindset, prioritizes customer success, develops others, contributes to the project management profession, and works in an open, borderless, and naturally inclusive manner.

Required Skills and Experience

Minimum of 7 years of project management experience, including at least 3 years leading programs, with broad business experience.

PMP certification in good standing.

PgMP certification in good standing or commitment to achieve within 12 months

Prior experience working as a PM for an enterprise software vendor/SaaS vendor or a technology consultancy firm.

Experience using Microsoft Project to manage end to end integrated plans

Excellent verbal and written skills in English

Experience managing IT programs is required in one or more of the following markets: Manufacturing & Energy, Financial (or Insurance), Consumer & Travel, and Government/Federal.

Proven track record of successfully leading senior-level IT programs in a services environment and delivering commercial outcomes with high customer satisfaction.

Demonstrated ability to assess multi-year transformation objectives and decompose them into coordinated projects, workstreams, milestones, dependencies, and measurable outcomes.

Proven ability to align senior stakeholders and delivery actors, manage commitments through governance milestones, and keep projects on schedule, within budget, and aligned to quality expectations.

Strong executive communication skills, including presenting program plans, performance, financials, risks, decisions, and recommendations to senior management and customer sponsors.

Experience leading multi-functional teams and cross-practice implementation programs across multiple technologies, organizations, or geographies.

Expertise in program governance, integrated planning, financial management, scope management, change control, dependency management, benefits realization, and delivery assurance.

Proven capability to anticipate and mitigate risks, resolve critical issues, and lead recovery actions to protect key milestones and program outcomes.

Strong commercial judgment, including budgeting, forecasting, cost optimization, contract awareness, change management, and balanced decision-making for customers and Kyndryl outcomes.

Ability to influence, negotiate, and resolve conflict across organizational boundaries while maintaining accountability and trusted relationships.

Proficiency in data-driven program management, including KPIs, dashboards, operational reporting, business intelligence, and evidence-based recommendations.

Ability to thrive in a dynamic, agile environment, adapt to changing priorities, and remain focused on strategic, commercial, and customer outcomes.

Demonstrated experience coaching project managers, sharing lessons learned, and contributing methods, assets, or improvements to the project management profession.

Preferred Skills and Experience

Bachelor's degree in business, engineering, technology, or a related field.

Experience leading large-scale or multi-year programs with distributed teams, multiple workstreams, and meaningful revenue, cost, or business impact.

Experience across multiple industry segments and technology domains.

Senior stakeholder management experience through C-suite or equivalent sponsor level.

Familiarity with Agile methodologies such as Scrum or Kanban, integrated project planning tools, and DevOps practices.

Experience managing vendor and partner relationships, commercial commitments, and contract performance.

Ability to support solutioning, identify follow-on opportunities, and negotiate program scope or commercial changes with senior stakeholders.