Import Team Lead

Job Title: Import Operation Team Lead Employment Type: Full-time Salary Range: $28.00 - $32.00 / hour Job Summary We are seeking an experienced Import Operation Team Lead to join our Air Import team. In this role, you will handle daily air import operations while serving as a key bridge between team agents and Assistant Managers. You will mentor and support a team of 4 agents, leveraging your deep industry expertise to ensure smooth, high-quality operations. Key Responsibilities Daily Operations: Execute and oversee daily air import operational processes, ensuring compliance and timely customs release/delivery. Team Leadership & Support: Support, guide, and mentor a team of 4 import agents, helping them solve daily operational challenges based on your expertise. Management Assistance: Act as a communication bridge between agents and Assistant Managers to maintain seamless team workflows. Onboarding & Training: Dedicate the first 6 months to thoroughly learning the company's specific processes while maintaining a big-picture view of team development. Qualifications & Requirements Industry Experience (Required): Minimum 3+ years of hands-on experience in Air Import operations within a Freight Forwarder environment. System Experience (Required): Hands-on experience with freight forwarding/logistics software systems such as CargoWise and/or AS400 (or equivalent TMS/WMS/ERP platforms). Language Skills: English with stron g communication skills. Bilingual in English and Japanese is preffered. Mindset: Strong leadership skills, collaborative attitude, and a long-term commitment (minimum 3 years). #J-18808-Ljbffr QUICK USA