System Admin

Role: System Admin


Location: New York City - Onsite
Duration: Long Term Contract 
Job Summary


We are seeking a highly technical and hands-on Senior Technical Platform Lead to serve as the primary technical owner for enterprise SaaS platforms and integrations. This is not a traditional System Administrator or support-focused role. The ideal candidate will act as a strategic technical lead responsible for platform architecture, API integrations, vendor evaluation, authentication frameworks, and enterprise workflow integrations across multiple teams.
The candidate will partner with business stakeholders, vendors, platform administrators, security teams, and engineering groups to ensure scalable, secure, and efficient SaaS platform operations and integrations. This role requires strong technical leadership, architectural thinking, and the ability to guide internal teams toward greater self-sufficiency.
Strong emphasis on:
APIs / integrations
JSON schema understanding
SaaS platform architecture
Enterprise SSO / authentication flows
Ability to troubleshoot integration failures
Understanding downstream impact of application changes
This person will act as the technical owner from Healthfirst side:
Vet vendor solutions technically
Challenge vendors where needed
Guide the internal admin team
Help make the team more self-sufficient
Domain experience in:
iCertis / CLM
Governance, Risk & Compliance (GRC)
Contract lifecycle management
is highly preferred.
They specifically want someone who can:
Understand business workflows + UI
Map workflows to APIs/integrations
Discuss architecture confidently with vendors
Onsite presence is important because this person will lead and guide multiple teams.
Key Responsibilities


Serve as the technical platform owner and lead for enterprise SaaS applications and integrations.
Evaluate, vet, and challenge vendor-provided technical solutions, architectural designs, and implementation approaches.
Design, analyze, and troubleshoot API integrations between enterprise platforms and downstream systems.
Work extensively with REST APIs, JSON schemas, authentication mechanisms, and integration workflows.
Lead enterprise integration discussions involving SSO, SAML, OAuth, OpenID Connect, and identity federation.
Understand business workflows and translate them into scalable technical integration architectures.
Assess downstream impacts of platform changes, releases, upgrades, and configuration modifications.
Partner with internal application administrators and guide them on platform best practices, governance, and operational maturity.
Drive architectural discussions confidently with vendors, engineering teams, security groups, and business stakeholders.
Troubleshoot complex integration failures, data flow issues, authentication problems, and workflow disruptions.
Ensure SaaS platform scalability, reliability, security, and compliance alignment.
Support governance and process improvement initiatives related to Contract Lifecycle Management (CLM) and Governance, Risk & Compliance (GRC) platforms.
Provide onsite leadership and coordination across multiple cross-functional teams.


Preferred Qualifications


Experience with:
iCertis CLM
Contract Lifecycle Management (CLM) platforms
Governance, Risk & Compliance (GRC) platforms
Experience working within highly regulated enterprise environments.
Exposure to enterprise workflow automation and vendor management ecosystems.
Prior experience leading onsite cross-functional technical initiatives.