Payment Account Executive (Bilingual, Spanish/English)

Payment Account Executive (Bilingual, Spanish/English)

US-Remote

Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.

Officially founded in Houston in 2017, Tekmetric has grown from a single shop's vision to the industry's leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. But we're not just building software. We're building a movement. We're empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.

Come build with us. Join the journey. Shape the future of auto repair.

At Tekmetric, we're building a culture where winning matters - not for ego, but because when our customers win, we win together.

We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you'll feel right at home here.

We're direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager's). This is a place for builders, not bystanders.

Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you're driven by meaningful work and real results, it's deeply rewarding. You'll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you'll thrive. If that energizes you, we can't wait to meet you.

At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.

As a Bilingual (English/Spanish) Payments Account Executive, you will be responsible for driving revenue growth by selling Tekmerchant's integrated payment solutions to new and existing customers. You will act as a trusted advisor, working closely with automotive repair shops to optimize their payment processing and enhance their overall business operations. This role requires a strong ability to prospect, close deals, and manage relationships while ensuring an exceptional customer experience.

You will be accountable for key performance metrics, including revenue targets, close rates, pipeline management, and customer retention. You will leverage your expertise in integrated payments to effectively communicate value, overcome objections, and drive the adoption of our payment solutions.

Sales & Revenue Growth

• Prospect & Close: Manage the full sales cycle, from prospecting to closing, focusing on exceeding revenue and quota goals.
• Pipeline Management: Maintain a strong, healthy pipeline of opportunities, ensuring consistent deal flow.
• Quota Attainment: Meet or exceed monthly, quarterly, and annual sales goals.
• Negotiation & Closing: Effectively negotiate pricing and contract terms to maximize profitability.

Customer Acquisition & Account Management

• Lead Qualification: Engage inbound and outbound leads, identifying key decision-makers and business needs.
• Customer Consultation: Educate prospects on the benefits of Tekmetric Payments' solutions, conducting product demos and presentations.
• Retention & Expansion: Proactively manage accounts post-sale, ensuring high customer satisfaction and identifying expansion opportunities.
• Cross-Functional Collaboration: Work closely with internal teams (Customer Success, Onboarding, Product, and Marketing) to ensure seamless implementation and ongoing support.

Market Expertise & Industry Engagement

• Payments Expertise: Stay informed on industry trends, pricing models, and the competitive landscape within payments and SaaS.
• Statement Analysis: Analyze customer processing statements to present savings and efficiency gains.
• Trade Show & Event Engagement: Attend and represent Tekmerchant annually at 5-10 industry events, networking and prospecting for new business.

What You'll Bring

Required:

• Proven Sales Success: Minimum 4 years of B2B payments sales experience with a track record exceeding quota.
• Minimum 4 years of experience in cold calling, in-person prospecting, and lead generation for SMB merchant accounts.
• Payments Knowledge: Deep understanding of integrated payments, merchant processing, and interchange pricing.
• Sales Execution: Experience managing full-cycle sales, from prospecting to closing, with 40+ deals per month.
• Statement Analysis: Ability to read and interpret credit card processing statements.
• CRM Proficiency: Experience managing pipeline and sales activity in Salesforce.
• Professional Spanish fluency required

Preferred:

• Automotive Industry Experience: Familiarity with selling to or working within the auto repair industry.
• Tech-Savvy: Experience using GSuite, Slack, and payment processing platforms such as Stripe.
• Event & Trade Show Sales: Ability to represent the company and generate leads at industry trade shows

Why You'll Love Working With Us

Health & Wellness That Have You Covered:

• Enjoy the flexibility of remote work
• Competitive base salaries that reflect your value.
• Generous Paid Time Off, because we know you do your best work when you're well-rested.
• Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
• Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
• Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.

Investing in Your Future (and Present):

• 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
• Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
• Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
• After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
• Keep growing with support for continuing education - we're invested in your development.

Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!

Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.