Workforce Manager, Talkdesk WFM & Real-Time Care Center

SuperCare Health, a leading in-home respiratory care provider in the Western U.S., seeks a Customer Care Call Center Workforce Manager to optimize staffing, real-time operations, and performance for its Customer Care organization. The role requires extensive Talkdesk Workforce Management experience and deep call center leadership in healthcare operations. The ideal candidate will forecast volumes, manage scheduling, monitor service levels, and drive improvements across staffing, reporting, and #J-18808-Ljbffr SuperCare Health