Patient Accounts Representative

Patient Accounts Representative

Join a collaborative team where your attention to detail and commitment to accuracy help support the financial health of patient care operations across the country. As a Patient Accounts Representative, you'll play an important role in ensuring insurance and patient payments are processed accurately and efficiently while contributing to a positive customer experience.

As a Patient Accounts Representative, you'll process insurance and patient payments, reconcile payment activity, and maintain accurate records for assigned regions. You'll work closely with teammates to meet deadlines, support revenue cycle operations, and help ensure account information is handled with accuracy and care.

Key Responsibilities

• Process insurance and patient payments through electronic and manual payment posting methods
• Post payment batches, including denials, within established timeframes
• Reconcile payment batches against daily deposits to ensure accuracy
• Maintain and submit required documentation, reports, and production logs for payment activity
• Review and post insurance denials and rejection information to support follow-up and collection efforts
• Apply knowledge of coordination of benefits processes and requirements
• Provide exceptional service by responding to customer and business needs with professionalism
• Collaborate effectively with team members to achieve shared goals and deliver results

What Makes You Successful

• Strong attention to detail and commitment to accuracy
• Excellent organizational, prioritization, and time management skills
• Ability to manage multiple tasks while meeting deadlines
• Effective verbal and written communication skills
• Customer-focused mindset with a collaborative approach to problem-solving
• Positive attitude and enthusiasm for contributing to team success

You Bring

• High school diploma or equivalent required
• 6+ months of medical billing experience preferred
• Knowledge of coordination of benefits requirements and processes
• Understanding of cash posting regulations and guidelines
• Experience working with insurance denials, rejections, and follow-up activities preferred
• Ability to work efficiently, accurately, and independently in a fast-paced environment

At TeamHealth, you'll join a culture built around collaboration, innovation, and purpose. TeamHealth is proud to be the leading physician practice in the U.S. providing exceptional patient care, together.TeamHealth has been recognized as one of the "165 Top Places to Work in Healthcare" for 2026 by Becker's Hospital Review. TeamHealth has also been recognized by Newsweek as one of America's Greatest Workplaces in Health Care for 2025.

We continue to grow across the U.S. from our clinicians to corporate employees.

If you're looking for an opportunity to grow your healthcare revenue cycle career while making a meaningful impact behind the scenes, we'd love to hear from you. Join TeamHealth and help support the processes that keep patient care moving forward.

What We Offer

• Opportunities for career growth and professional development
• An inclusive culture where everyone feels valued, respected, and empowered to belong
• Comprehensive medical, dental, and vision coverage beginning the first of the month following 30 days of employment
• 401(k) plan with discretionary company match for eligible employees
• Generous paid time off to support work-life balance for eligible employees
• Eight paid company holidays each year
• Company-provided equipment for eligible remote positions