Member Experience Specialist - First-Contact Resolution
BCU
BCU in Vernon Hills is seeking a customer service representative responsible for handling member inquiries and delivering exceptional service. You'll handle 50-100 calls daily, ensuring compliance with regulatory guidelines and striving for a first contact resolution. The ideal candidate should have a high school diploma and at least one year of customer service experience. A positive attitude, problem-solving skills, and the ability to work in a fast-paced environment are essential. BCU promotes an inclusive workplace and offers a flexible work environment. #J-18808-Ljbffr BCU
Vacancy posted 5 days ago
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