Manager, Transcend R&D Logistics and Global Trade Systems

Manager, Transcend R&D BPO Logistics and Global Trade Systems

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

We are searching for the best talent for a Manager, Transcend R&D BPO Logistics and Global Trade Systems role in Beerse, Belgium or U.S. (Horsham, PA, Malvern, PA or Spring House, PA).

Purpose:

Innovative Medicine Transcend is a global business transformation program that will modernize our foundational Supply chain processes and harmonize them into one "clean" ERP as a standardized platform (SAP S4 Hana) for growth and efficiency gains. The program will simplify the Pharm ERP landscape from 7 to 1, standardizing processes to have a cost effective, fit for purpose digital backbone that will enable us to support the Pharm business with agility. R&D is an integral part of the IM Transcend program, in order to transform and standardize relevant R&D supply chain processes, to include them within the global IM Transcend Template.

The Transcend R&D program team is looking for a Transcend R&D Business Process Owner (BPO) – Logistics and Global Trade Systems (GTS). In this role, you own the end-to-end process vision and global standardization decisions for R&D Logistics and GTS, translating business strategy into a value-driven capability roadmap. You proactively engage R&D stakeholders to surface and prioritize business value, ensure alignment to the global template and clean core principles, and partner with Quality/Compliance to meet regulatory expectations and audit readiness.

This position reports to the Transcend R&D BPO Leader.

You will be responsible for:

• Strategic partnering with R&D leaders (global /site) to define the end-to-end product/process vision (scope: logistics, transportation management, warehouse management, customer excellence, partner integrations, global trade processes)
• Engage with the business to build alignment and readiness for adoption of the Transcend global template (Fit-to-Standard) and clean core principles.
• Advise R&D business leaders on Transcend functional strategy, roadmap trade-offs, and release impacts.
• Ensure mandatory requirements are captured, assessed, and incorporated into the capability roadmap.
• Partner with the Global Template Owner to ensure the global template meets business needs while maintaining clean core principles.
• Drive cross-functional convergence across Innovative Medicine Supply Chain and TDS, aligning priorities and value realization across functions.
• Anticipate release planning and lead business readiness activities, including change impact assessment and identification of near-term quick wins.
• Drive continuous improvement post go-live, including issue triage, process performance reviews, and backlog prioritization.

Approximate Percentage of Time & Tasks/Duties/Responsibilities:

• 40% Translate business strategy into a functional capability roadmap (prioritization, requirements sign-off, and release readiness criteria).
• 30% Global process ownership and governance (decision forums, standards, and Fit-to-Standard alignment).
• 15% Value identification and realization planning (benefits cases, KPI definition, and adoption measurement).
• 10% Continuous improvement (post go-live optimization, backlog prioritization, and performance management).
• 5% Compliance and audit readiness (regulated requirements, documentation, and controls).

Required Qualifications:

• Bachelor's degree required; advanced degree preferred in Business or Information Systems, Engineering, Life Sciences, or a related discipline.
• 8+ years of experience in R&D and/or supply chain domains, with depth in logistics, warehouse management, transportation management, customer excellence, and/or global trade (embargo mgt, licensing,...).
• Demonstrated success as a global Business Process Owner and/or transformation leader, driving standardization decisions across sites and functions.
• Experience identifying, quantifying, and tracking business value (benefits cases, KPIs, and adoption measures).
• Relevant SAP S/4HANA experience, ideally in global template/Fit-to-Standard deployments.
• Ability to influence senior stakeholders and drive decisions in complex, ambiguous, global matrix environments.
• Experience defining and managing a business capability roadmap based on template capabilities (current and future), including prioritization and release planning.
• Strong knowledge of regulated environments and validation/compliance expectations.
• Strong written and verbal communication skills, including the ability to facilitate workshops and governance forums.

Preferred Qualifications:

• Knowledge of SAP master and transactional data objects in Logistics, Customer Excellence, and/or Global Trade Systems.
• Experience working within a Clinical Study environment
• Manufacturing process knowledge and upstream/downstream integration points.
• Experience with change management for complex programs
• Experience with process design methodologies
• Travel up to 10%

Key Working Relationships:

• R&D functional leaders (global and site).
• Transcend Program Office, Global Template Owner, Business Process Owners (BPOs), and JJT.
• R&D Transcend functional, data, strategy, and operations teams.
• R&D Quality and Compliance.

Required Skills:

Preferred Skills:

Clinical Supply Chain, Clinical Trial Protocols, Coaching, Critical Thinking, Financial Competence, Good Manufacturing Practices (GMP), Inventory Optimization, Laboratory Operations, Organizing, Process Improvements, Procurement Policies, Program Management, Research and Development, Stakeholder Engagement, Stakeholder Management, Standard Operating Procedure (SOP), Technical Credibility