Tire Dispatcher

Job Description

Job Description

About S.O.S Mobile Tire

S.O.S Mobile Tire is seeking an Automotive Dispatcher in Davie, Florida, to coordinate mobile tire-service calls and support customers and field technicians. The position pays $17-$22 per hour with stated annual earning potential of $36,000-$45,000. This is a Monday-Friday role with no Saturday schedule, combining customer service, dispatch coordination, tire knowledge, and computer-based work.

Key Responsibilities

• Answer incoming customer calls related to mobile tire service.
• Gather service information from customers and communicate job details clearly.
• Dispatch tire technicians to customer, fleet, and roadside service locations.
• Coordinate technician assignments based on where service is needed.
• Communicate service and vehicle information to technicians in the field.
• Provide professional customer service to clients throughout the dispatch process.
• Use computer systems to support daily dispatch and service coordination.

Qualifications

• At least 1 year of relevant experience.
• Working knowledge of tires and tire-related service REQUIRED
• Strong customer-service skills for communicating with clients by phone.
• Computer skills for handling dispatch and service information.
• Ability to communicate clearly with customers and mobile tire technicians.
• Ability to coordinate multiple service requests and technician assignments.

Compensation & Benefits

• $17-$22 per hour.
• Paid weekly.
• Stated annual earning potential of $36,000-$45,000.
• End-of-year bonus opportunity.
• Two weeks of PTO available after the first year.
• Two paid holidays.