Food Runner

Food Runner

Innovative Dining Group is now hiring Food Runner to join our team! Innovative Dining Group (IDG) is hiring Food Runners at Casa Mani Resort Napa Valley, a newly reimagined lifestyle hotel as part of Curio Collection by Hilton. IDG has been selected to oversee culinary and F&B programs at the resort, creating an exciting opportunity to join an established, design-driven restaurant group as we expand into resort dining in Northern California. Located in the heart of Napa Valley, Casa Mani will feature multiple new dining outlets rooted in craftsmanship, seasonality, and quality ingredients. We're seeking hospitality professionals who are passionate about service, elevated dining, and professional growth. Join us at our hiring fair and be part of building a standout food-and-beverage experience in wine country.

What You'll Do:

A Food Runner delivers food from the kitchen to the guest, helps expedite orders during times when no manager is on the line and maintains the cleanliness and upkeep of the expo line.

Your Key Responsibilities:

• Prepare runner station at expo line and prepare condiments and salads
• Check for food quality, proper presentation and consistency
• Deliver food to guests, explaining each dish, the accompanied condiments and how they should be used
• Assist servers in clearing tables and providing guest needs, such as silverware and condiments
• Stay on the line when not otherwise busy with work
• Run bus tubs to dish area when needed
• Maintain the efficiency and cleanliness of the expo line and runner station
• Perform station opening/closing and side work duties for each shift
• Be available to fill in as needed to ensure a smooth and an efficient operation of the restaurant as directed by the Restaurant Manager or immediate supervisor
• Create a welcoming environment for guests by greeting them, thanking them, and saying "good-bye"
• Demonstrate excellent customer service skills and the ability to remain calm and composed under pressure
• Embody and deliver on exceptional service and hospitality

Requirements:

What we are looking for:

• 2 years previous experience in a high-end, high-volume restaurant
• Ability to multi-task and work efficiently under pressure
• Strong communication skills, both with guests and teammates
• A positive, upbeat attitude with a strong work ethic
• Flexible availability to work days, nights, weekends – we're looking for team players who can adapt to the flow of the restaurant
• A valid Food Handler Card and Alcohol Awareness Training Certificate (must have upon hire)
• Ability to work standing for long periods, lift up to 50 lbs, and manage a physically demanding role
• Must be 18 years or older

We are proud to be an Equal Opportunity Employer. We make all employment decisions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or any other characteristic protected by applicable law. We encourage everyone to respond.