Relationship Manager - Commercial (C&I) Inland Empire market

Relationship Manager - Commercial (C&I) Inland Empire Market

The Relationship Manager - Commercial (C&I) Inland Empire market is responsible for creating, developing, and managing commercial banking relationships. The incumbent in this position will provide intermediate-level advice and education to customers on opportunities to utilize the Bank's deposit and loan products and services to enhance their financial operations.

Responsibilities

• Through an organized and consultative approach, develops new depository and loan customer relationships with prospective clients that includes telephonic, face-to-face visits and written communication to introduce the Bank's products and services.
• Participates in community events and tradeshows to promote the Bank's available services and financial products.
• Meets with centers of influence, business brokers, CPAs, attorneys, real estate agents, business owners, senior executives and others to evaluate and analyze their financials and business needs, and to provide expert advice to prospective clients about the advantages and disadvantages of certain financial products and services offered by Pacific Premier Bank in light of those particular needs. This includes developing a clear understanding of current and potential customers and their business strategies, loan purpose, risk assessments and mitigation of risk, indicated repayment sources through financial statements and asset evaluation.
• Communicates and collaborates with internal stakeholders and departments, as required, to help achieve customer goals and to address customer needs.
• Makes independent threshold determinations regarding the creditworthiness of prospective clients. This includes assessing independently the risks of proposed and existing loans based on multiple considerations, including the nature of the customers business, their financial history, whether there is sufficient collateral, future earnings potential, the total Bank obligation involved, expected cash flow and other factors as determined by the relationship manager to be pertinent. This includes reviewing, analyzing, and interpreting financial statements, accounting papers, income tax returns, Bank policies and governmental regulations. This also includes modeling the financial effects of various debt-restructuring scenarios and producing financial projections.
• Uses discretion to require customers to submit additional information as needed.
• Actively manages and maintains, on an ongoing basis, existing clients by independently monitoring the financial condition and business aspects of a group of customers and independently responds to clients' daily and long-term banking needs with minimal oversight. This includes managing customer relationships through the Bank's CRM system to ensure customers receive the care and service that meets their expectations.
• Discusses and evaluates current business requirements to anticipate additional customer needs or concerns.
• Follows up on credit lines and other expirations and renewals on a regular basis, as appropriate.
• Develops individual marketing strategies and approaches to execute plans for promoting the Bank's financial products. Leverages existing customer relationships to solicit and prospect for new banking relationships.
• Specializes in particular industries in order to gain a deeper knowledge of client needs and challenges and thereby serve as a more effective consultant and advisory in such areas as unique financing needs, challenges and opportunities that demand specialized knowledge and experience.
• Scrutinizes customer and potential information provided for evidence of irregularities, discrepancies and fraud.
• Effectively negotiates credit pricing, terms and conditions with the managers or officers of small to middle market companies.
• Negotiates the terms of credit agreements, including financial covenants and reporting, sufficiently to protect the Bank from excessive credit risk.
• Makes site visits to prospective or existing clients/ offices to examine collateral for new or existing loans or other assessments as needed.
• Supports Bank compliance efforts by completing pertinent courses.
• Maintains expertise regarding the trends in banking products, various delivery channels, and regulatory, operational and compliance issues by reading appropriate information sources and attending relevant workshops and presentations.
• Facilitates the creation of necessary documentation to open, close and renew all types of loans and accounts, including, but not limited to, consumer and commercial savings accounts, certificates of deposit and checking accounts, and ensures quick and accurate execution of customer requests.
• Obtains necessary information for preliminary underwriting purposes.

Qualifications

• 5 years of financial commercial banking (C&I) middle market experience
• Proven record of developing and maintaining strong customer relationships in the Inland Empire Market

A reasonable, good-faith estimate of the minimum and maximum base salary or pay for this position is $87,503 to $140,356. Actual compensation will vary based on various factors, including but not limited to location, experience, and performance. A business line incentive may be provided ranging from 0% - 1% per loan and 0%-2% per deposit, in addition to a medical and other benefits, dependent on the position.

CA (Los Angeles applicants): Applicants are notified that the Company is an insured depository institution subject to the restrictions and requirements of Section 19 of the Federal Deposit Insurance Act (12 CFR 303) ("Section 19"). In accordance with Section 19, the Company will consider an applicant's criminal history after an applicant is made a conditional offer of employment. Qualified applicants with criminal conviction records will be considered for employment in accordance with the Los Angeles Fair Chance Ordinance. Section 19 may prohibit the Company from employing an applicant with criminal conviction(s) for fraud, breach of trust, embezzlement, mishandling of money or any crime of violence may have a direct impact on the job duties as set forth in the job description and such convictions may result in withdrawal of a conditional offer of employment in accordance with the Los Angeles Fair Chance Ordinance. Because of the nature of our business, a review of your criminal history is necessary to comply with Section 19 and to avoid substantial risk to our business operations and licensing.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.