Housing Supports Coordinator II-Behavioral Health

Housing Outcomes Improvement Specialist

This position is responsible for the improvement of housing outcomes in regards to populations with multiple complicated issues to include persons experiencing behavioral health needs in the Homeless Crisis Response System funded by Clark County. Key responsibilities include ensuring homeless service providers have a housing with supportive services focus that also extends to persons with behavioral health needs, researching and staying knowledgeable on accepted and established best practices for housing persons with comorbidities that include behavioral health needs, providing technical assistance to contracted service providers and county staff regarding best practices in serving and housing persons with behavioral health needs, and improving the effectiveness of the continuum of care by identifying Clark County homeless system gaps in services to house people with complex issues with a special focus on behavioral health. This position actively works to improve the effectiveness of the continuum of care by participating in, researching and preparing recommendations to resolve program/project issues and improving system integration of homeless and behavioral health services. Monitors and prepares reports to funding agencies on the progress and achieved outcomes of programs. Utilizes data to identify community needs, program efficacy and progress toward key performance measurements. Conducts federal and state contract compliance reviews, may lead requests for application (RFA) processes and ensure contract and systemic requirements and/or incentive opportunities are met. The position will provide training and technical assistance to homeless system providers and help them implement new innovative programs that work with the housing and behavioral health systems. May act as liaison to other agencies concerned with housing and homeless activities and assists in providing information and assistance to the public. This position will also take a lead role in the implementation of pilot projects as assigned, serving as the convenor, researcher, and facilitator of the daily operations to ensure success. The position is an administrative position but will be responsible to work with behavioral health, homeless, housing providers and other systems to create a more robust care coordination system that successfully helps people in the target population access needed services with the goal of moving them out of homelessness and into treatment on a pathway to stability and well-being. This position is also responsible to work with staff and providers to ensure programs are culturally proficient to meet the needs of a diverse population and serve historically marginalized populations. The position will actively work with homeless system providers to implement services using an equity and inclusion lens so qualified candidates must have knowledge and some experience in this area. The position will take the lead for the department to gather data and develop reports or press releases to share with the media, public and/or post on the department webpage. This position currently works in a hybrid format that is approximately 80% telecommuting from home office, 20% working in-person at the department office. There is also expectation of in-person meetings taking place on a regular basis at the department office and in the community. This format is subject to change based on county and department requirements. Employees must reside within an hour commute-time from the department office in Vancouver, WA. This position reports to the Program Manager of Community Action, Housing and Development, in the Department of Community Services. The successful candidate will be hired at the Program Coordinator II level.

Qualifications

Education and Experience:

This position requires a Bachelor's degree in public administration, social work or a closely related field (Master's degree is highly desirable) and at least two years of experience in public sector contract management especially homeless and housing programs, grant administration, project management or a related field.

The degree must have been conferred by an institution of higher education and have National Recognition of Accrediting Agencies by the U.S. Secretary of Education, and official transcripts will be required at the time of hire.

All combinations of education, experience, and training that demonstrate the ability to perform the work will be considered.

The ideal candidate will have the following strengths:

• Knowledge of federal, state, and local funding sources and methods for homeless and behavioral health programs;
• Knowledge of Housing First, Rapid Rehousing, Coordinated Assessment and Entry, Progressive Engagement, harm reduction, and other evidence-based best practices related to homelessness and housing on programmatic and systemic levels. Knowledge of evidence-based best practices and intervention for both behavioral health and homeless programs, particularly coordination of care across both systems.
• Experience preparing and presenting information to boards, elected officials, and other policy/decision making groups;
• Experience providing complex technical assistance and implementing research-based best practices across continuums.
• Experience providing culturally aware facilitation and supporting coordination and integration of services.
• Lived experience in the homeless and/or behavioral health systems understanding the importance of client centered care.
• Familiarity with the Homeless Management Information System (HMIS) and utilizing the data for analysis and tracking performance.
• Knowledge and/or experience working with populations with comorbidities especially substance use and mental health disorders.
• Experience gathering and using data to develop reports and press releases for the public and/or media.
• Ability to work with larger systems that have different funding and client eligibility to bridge gaps in services to improve overall program goals.
• Experience facilitating program selection/Requests For Application (RFA) or Requests for Proposals (RFP).
• Demonstrated time-management and organizational skills with ability to effectively handle multiple priorities.
• Skilled at developing and maintaining effective working relationships.
• Excellent interpersonal communication skills.
• Strong analytical, research and written communication skills.
• Comfort with independent, self-directed work in a high-tempo environment that requires frequent high-quality deliverables.
• Creative problem-solving.
• Experience in LEAN, process improvement, minimizing waste, and maximizing customer value.

All combinations of education, experience, and training that demonstrate the ability to perform the work will be considered.

The successful candidate must pass a criminal background check, as required by RCW 43.43.830.