Administrative Coordinator of Developmental and Brain Injury Services

Overview

$19-$23/hour

The Administrative Coordinator will provide overall administrative support to Developmental and Brain Injury service lines. The Administrative Coordinator is responsible for implementing administrative systems, maintaining efficient and accurate office procedures, providing clerical support to the division leadership, scheduling meetings and events, maintaining administrative records, and assisting and coordinating projects.

This position is hybrid with 2-3 days in-office.

Minimum Education Required

Associate's Degree

Additional Shift Details

Hybrid, 2-3 days in-office.

Responsibilities

• Maintains administrative workflow, processes and systems.

• Creates and revised administrative systems and procedures by analyzing administrative practices and proposing recommendations

• Identifies and resolves administrative problems by analyzing information; identifying and communicating solutions.

• Drafts communications, letters, memos, meeting minutes and forms.

• Coordinates the provision of leadership schedules, calendars and events; to include; managing an extremely active, ever-changing calendar of appointments and staff meetings.

• Serves as a general resource for operational and administrative divisional communications and project needs.

• Assists with project development and planning to ensure more efficient service and organization of records/data.

• Work in partnership with leaders and their delegates to plan and coordinate events including managing logistics.

• Facilitates organization-wide coordination and outreach to ensure leadership has timely and accurate information regarding activities, events, initiatives and appointments.

• Prioritize conflicting needs; handles items expeditiously, proactively, and follows-through on assigned projects to successful completion, often with deadline pressure.

• Updates necessary tracking system(s) to ensure project and/or program status is maintained with complete accuracy.

• Develops and maintains accurate and complete files for projects and programs; continues to monitor for integrity and completeness.

• Maintain office supplies within the budgetary expectations.

Qualifications

• Bachelor’s degree in business administration, human services or related field or an associate degree

• One year of high-level administrative coordination experience supporting senior leadership in a fast-paced environment

• Proven ability to operate independently in a high-volume, fast-paced administrative setting with minimal training or supervision

• Demonstrated experience supporting complex, multi-program or residential operations teams with rapidly shifting priorities

• Ability to type 50+ words per minute.

• Must be proficient with Microsoft Office Suite.

• Must have knowledge of office procedures and equipment

• Must be detailed oriented and superior organizational skills.

• Ability to coordinate and execute on project tasks bringing forward issues, concerns and barriers.

• Ability to gather relevant information from multiple sources, create and execute effective project plans.

• Strong written and oral communication skills, ability to interact and communicate effectively with all levels of agency staff and outside vendors.

• Superior interpersonal skills, ability to work effectively independently and in a team atmosphere and maintain confidential information.

• Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

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Job Locations US-MA-Framingham

Minimum Education Required Associate's Degree

Job ID 2026-12683

Organization Advocates

Type Regular Full-Time

Number of Hours Per Week 40

Business Unit Developmental Services