Terminal Support Coordinator

Job Description

Job Description

Discover a career at Depot Connect International (DCI) , a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unified team combining the expertise of industry leaders Quala, Boasso Global, and PSC . Headquartered in Tampa, Florida, with over 160 locations worldwide, our team of over 3,500 employees excels in offering a multitude of mission-critical services.

Our Terminal Support Coordinators are essential to our business as they support all front office operations with billing, dispatch, and equipment control operations.

Primary responsibilities of a Terminal Support Coordinator include (but are not limited to):

• Entering customer orders and customer information (such as billing) into the computer system
• Reporting customer orders to dispatch in a timely manner
• Informing equipment control and dispatch of special customer needs when they arise
• Printing export and import lists for dispatch and equipment control
• Maintaining direct and indirect communications with customers via telephone, email, fax, etc.
• Other miscellaneous office support duties as assigned

Requirements:

• High School Diploma or GED
• Experience in the trucking and/or intermodal transportation industry
• Experience with Google Suite (Gmail, etc.)
• Strong communication skills both verbal and written
• Ability to prioritize and multitask
• Organizational skills.

DCI Benefits:

• Medical, dental and vision Insurance
• 401(k) with generous employer match
• Paid time off, including 10 paid holidays
• Optional health savings account & flexible spending account
• Life insurance
• Employee assistance program
• Parental leave
• Referral program
• Tuition reimbursement